Maribel Hernandez
Bronx,NY
Summary
Client-centered Eligibility Specialist with a career spent accurately managing records, handling appointment scheduling and overseeing other administrative tasks in fast-paced settings. Bilingual individual committed to engaging others and delivering exceptional service. Ready to tackle new challenges in an office-based environment.
Overview
3
3
years of professional experience
Work History
Visa Submission Officer
CIBT VISAS
NEW YORK, NY
10.2023 - Current
- Reviewed and processed visa applications for clients efficiently.
- Coordinated communication between clients and government agencies effectively.
- Ensured documentation was compliant with current industry standards and best practices.
- Knowledge of the Microsoft Suite (Excel, Outlook, etc.). along with our companies systems
Submission Officer
BLS International Visa Center
BRYANT PARK, NY
06.2022 - 10.2023
- Processed visa applications and maintained accurate documentation for applicants.
- Monitored application status updates and informed clients of progress regularly.
- Resolved any discrepancies or errors found during the submission process.
- Monitored progress of submissions, escalating issues as necessary to appropriate personnel.
Education
Associate of Arts - Business Administration
Borough of Manhattan Community College
New York, NY01.2026
High School Diploma -
Comprehensive Model School Project 327
New York, NY01.2018
Skills
- Bilingual ( English, Spanish)
- Knowledge of visas and countries' requirements
- Communication skills (phone and email)
- Database management
- Guiding clients on consulate decisions
- Legalization knowledge
- Requirements assessment
- Recordkeeping and data input
References
CIBT:
Director - Sheldon Sam, 202-669-5719
BLS International:
Country Head Director - Quennie Mendez, 646-737-4763
Supervisor - Christine Brown, 347-358-2479
Timeline
Visa Submission Officer
CIBT VISAS
10.2023 - Current
Submission Officer
BLS International Visa Center
06.2022 - 10.2023
Associate of Arts - Business Administration
Borough of Manhattan Community College
High School Diploma -
Comprehensive Model School Project 327
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