Maribel Madera Delgado
Aurora,CO
Summary
Detail-oriented medical and customer service specialist with 9 years of experience in customer service. Efficient in performing in-person inquiries from clients and colleagues. The ability to be flexible and hardworking with the guide to succeed. Fluent in English and Spanish.
Overview
9
9
years of professional experience
Work History
Medical Courier
Lab Logistics
Denver, CO
03.2025 - Current
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
Moving Specialist
Bae Packers LLC
Parker, CO
04.2016 - 03.2025
- Developed customized moving plans to cater to individual client needs, ensuring a smooth transition during relocation.
- Upheld company reputation for diligence and professionalism, ensuring all team members adhered to high-quality service standards.
- Increased customer satisfaction by efficiently coordinating and executing seamless moving processes for clients.
- Adapted quickly to unexpected changes in timelines or requirements during moves, maintaining professionalism under pressure.
Skills
- Attention to confidentiality
- HIPAA compliance
- Delivering time-sensitive specimens
- Clerical support
- Team collaboration
- Dependable and responsible
- Excellent communication
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Medical Courier
Lab Logistics
03.2025 - Current
Moving Specialist
Bae Packers LLC
04.2016 - 03.2025