Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cassandra I. Olascuaga

Cassandra I. Olascuaga

Los Angeles,CA

Summary

Answer telephone calls Manage files Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Team Leader

Target
05.2021 - Current
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Receptionist

Senior Care Clinic
08.2023 - 12.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Cashier

Jack in the Box
  • Accepted checks, debit and credit cards, and gift certificates in line with company policy
  • Maintained high customer satisfaction levels by going the extra mile to personalize service
  • Provided customers with outstanding customer service exceeding store expectations
  • Paid attention to surroundings to best serve customers and prevent shrink.

Education

Bachelor of Arts -

California State University. Dominguez Hill
Carson, CA
01.2024

High School Diploma -

Alliance Susan And Eric Smidt Tech High School
LOS ANGELES, CA
12.2022

Skills

  • Data Entry
  • Scheduling
  • Clerical Support
  • File Management

Timeline

Receptionist

Senior Care Clinic
08.2023 - 12.2023

Team Leader

Target
05.2021 - Current

Cashier

Jack in the Box

Bachelor of Arts -

California State University. Dominguez Hill

High School Diploma -

Alliance Susan And Eric Smidt Tech High School
Cassandra I. Olascuaga