Answer telephone calls Manage files Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Team Leader
Target
05.2021 - Current
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Built strong relationships with customers through positive attitude and attentive response.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Receptionist
Senior Care Clinic
08.2023 - 12.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Cashier
Jack in the Box
Accepted checks, debit and credit cards, and gift certificates in line with company policy
Maintained high customer satisfaction levels by going the extra mile to personalize service
Provided customers with outstanding customer service exceeding store expectations
Paid attention to surroundings to best serve customers and prevent shrink.