Maribel Valdez
Avondale,AZ
Summary
Bringing positivity, extensive experience, a creative approach to solving problems, and the ability to embrace change enthusiastically. Logical and dependable professional with a strong background in managing day-to-day business operations by identifying customer needs and creating effective business plans. Considered hardworking, ethical, and detail-oriented, seeking opportunities to expand skills and contribute to company success.
Overview
9
9
years of professional experience
Work History
Loan Documentation Processor
Wells Fargo Bank, N.A.
02.2025 - Current
- Support in performing variety of loans documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products.
- Process and close for loan products.
- Interpret Loan Documentation policies while analyzing applicant, property and documentation, ordering all required verifications, documentation and subsequent follow ups.
- Manage an assigned pipeline of loans.
Customer Service / Administrative
Duralum Products Inc
10.2024 - 02.2025
- Respond to customer inquiries via phone, email, and in-person and chat with professionalism
- Provide accurate information regarding products, services, and policies to assist customers
- Analyze customer needs and provide appropriate solutions or escalate issues when necessary
- Maintain detailed records of customer interactions, data entry into the system
Processing Specialist
Verra Mobility
07.2024 - 10.2024
- Maintained knowledge of MVD laws and regulations as related to vehicle titles
- Ensured companies title and registration work complies with all applicable state regulations
- Prepared and verified paperwork for submission to the county tax office
- Resolved customer complaints in a friendly, courteous manner
- Maintained inventory and bundled license plates
Senior Commercial Loan Admin Specialist
Arizona Central Credit Union
08.2023 - 07.2024
- Manage daily office operations, ensuring timely task management and compliance with reporting standards
- Execute advance requests from clientele pursuant to terms and conditions of loan documentation, and maintaining compliance with ongoing portfolio management
- Maintain compliance with Service Level Agreements (SLAs) while coordinating with a variety of Process new business deposit accounts and review customer documents for accuracy
- Handle loan disbursements, ensure proper fee collection, and perform maintenance on CRE & C&I loans
- Communicate closely with members regarding their business accounts and process loan payments, invoices, wires, and ACH transactions
SBA Servicing Specialist
Sunflower Bank
10.2021 - 07.2023
- Processed and closed SBA loans and lines of credit in compliance with SBA guidelines
- Coordinated with various parties such as Loan Officers, Relationship Associates, and Credit Underwriting, Legal, Escrow, Insurance
- Reviewed and abide by conditions of the credit presentations and ensure processing in compliance with regulations and operating procedures
- Completed due diligence reports such as UCC searches, title commitments, CAIVRS Search, SAM Search, Flood
- Facilitated closing actions for various loan types (acquisitions, construction, equipment, long term working capital, 504s, RLOC) and modification servicing (collateral releases, note modifications, etc.)
SBA/Commercial Closer
Metro Phoenix Bank
11.2020 - 10.2021
SBA Operations Specialist
Wells Fargo Bank
09.2016 - 11.2020
- Performed a variety of loan documentation duties on moderately complex SBA loans
- Managed closing and compliance for loan products while analyzing applicants and property documentation
- Handled loan conversions and managed uncollectible accounts such as bankruptcies and fraud cases
Education
High School Diploma -
Phoenix, Arizona05.2002
Skills
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- SharePoint
- Etran
- BLAST
- LaserPro
- Lending Solution
- Credit Fulfillment
- Lexis Nexis
- Lereta
- UCC Searches
- Analytical thinking
- Attention to detail
- Multitasking
- Critical thinking
- Independent judgment
Education Certifications
- State of Arizona Notary Public
- High School Diploma, 05/01/02, Phoenix, Arizona
Timeline
Loan Documentation Processor
Wells Fargo Bank, N.A.
02.2025 - Current
Customer Service / Administrative
Duralum Products Inc
10.2024 - 02.2025
Processing Specialist
Verra Mobility
07.2024 - 10.2024
Senior Commercial Loan Admin Specialist
Arizona Central Credit Union
08.2023 - 07.2024
SBA Servicing Specialist
Sunflower Bank
10.2021 - 07.2023
SBA/Commercial Closer
Metro Phoenix Bank
11.2020 - 10.2021
SBA Operations Specialist
Wells Fargo Bank
09.2016 - 11.2020
High School Diploma -
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