From an early age, my mother taught me that a clean home represents organization and discipline. This principle has been my guide in both my personal and professional life, first in my home country and now in the United States, where i am building a future full of opportunities as a permanent resident. I am currently studying English to strengthen my communication skills and expand my professional opportunities. My experience includes working as a housekeeper in commercial spaces, including the Windsor buildings as a part-time position, as well as my current work in laundry, where I am responsible for cleaning, inspecting, and performing basic maintenance on machines, along with providing direct assistance to users. I have also contributed my skills to cleaning dental clinics and new residences, always ensuring exceptional quality and meticulous attention to detail. I understand the importance of creating welcoming and functional spaces that exceed customer expectations. My dedication to continuous learning, combined with my ability to adapt to different roles and environments, allows me to contribute to the success of any organization. Additionally, i have a solid foundation in administration, management, and project coordination, developed through years of professional experience, which complement my current skills. I am committed to excellence in both customer service and teamwork. My strong work ethic and collaborative approach are key to achieving shared goals. I am prepared to excel in roles related to cleaning, restaurants, or hotels, bringing my experience, dedication, and commitment to meeting customer needs and enhancing the reputation of your company.
Overview
37
37
years of professional experience
Work History
MAINTENANCE
CORPORATION MCDONALD'S
Paicoma, LA
05.2025 - 08.2025
Responsible for cleaning and upkeep of the store lobby
Glass cleaning and general maintenance tasks
Delivery of customer orders in the parking lot
Direct customer service, including handling inquiries and providing assistance
Support in lobby operations and other duties as assigned
Commitment to maintaining a clean, welcoming environment and ensuring customer satisfaction
Housekeeping
COLORBRIGHT LAUNDRY
Buena Park, CA
11.2024 - 07.2025
Cleaned and maintained floors, washing machines, including where detergents go, polish chrome parts
Removing wool from dryers, and tables to ensure a safe and welcoming environment for customers.
Disposed of trash and replaced trash bags to maintain cleanliness.
Sanitized guest bathrooms and replenished supplies as needed.
Collaborated with team members to complete daily cleaning tasks efficiently.
Clean tables where clothes are folded and tables for customers
Throw away the trash, change the covers
Clean the guest bathroom
Performed light housekeeping duties such as dusting, vacuuming, laundry.
Responded promptly to customer requests regarding housekeeping needs.
Housekeeping Commercial
ALL ONE CLEANING ENTERPRISE
Port St. Lucie, FL
01.2024 - 03.2024
Swept and mopped floors in various areas.
Cleaned cafeterias, dental offices, and restrooms.
Took out the trash and replaced bathroom supplies.
Vacuumed and cleaned office spaces, including windows.
Maintained cleanliness in elevators, hallways, and building entrances.
Prepared new homes for sale by ensuring they were spotless and presentable.
Assistant Director / Community Engagement Analyst / Project Analyst
Higher Polytechnic School of the Coast – ESPOL
Guayaquil, Ecuador
01.2000 - 11.2023
Company Overview: The company was a university.
Provided logistical and operational support for the execution of the Unit's projects.
Supported coordination efforts for the execution of the Unit's activities.
Was responsible for the activities assigned in the ESPOL Quality Management and Planning System.
Coordinated the organization of promotional and dissemination activities for the unit.
Supplied other ESPOL departments with information related to the achievements of the projects developed at the Center, including publications and research.
Promoted information related to the Unit's projects.
Managed the CTI projects curriculum.
Assisted in preparing reports on project results reports, accountability, and project audit control.
Performed management and promotional tasks for clients and potential clients of the Unit.
Managed intellectual property in response to the requirements of the Center's management.
Collaborated in the preparation of the specifications and relevant documentation as a bidder and contractor, following the provisions of the LOSCNP (for works, goods, and services). If ordered by the immediate supervisor, participated in processes such as opening offers, validations, adjudication, and recording the delivery of assets.
Contacted suppliers for the acquisition of equipment, furniture, etc.
Coordinated activities and stays for internship and master's students (both national and international), as well as academics from other universities.
Supported the guarantors in managing the proper use of the Center's office furniture and equipment.
Ensured the execution of periodic inventories of the Center's assets, working alongside the unit in charge.
Supported the activities of the building's management and administration assistant during their vacation period.
Reported to the insurance department about the equipment mobilized for fieldwork and about any accidents that occurred.
Managed import procedures for the acquisition of equipment required for the execution of projects.
Coordinated interviews and visits to all projects executed by the Unit.
Organized institutional and international events, including the Center's and University's workshops, seminars, and conferences.
Responded to ESPOL for the unit's activities regarding the Unit's activities aligned with the requirements set by the Higher Education Quality Accreditation System, as required by CEAACES.
Performed any activity that is within the nature of the position, as requested by the immediate supervisor.
The company was a university.
Housekeeping Commercial
ALL ONE CLEANING ENTERPRISE
Port St. Lucie, FL
09.2022 - 01.2023
Swept and mopped floors in various areas.
Cleaned cafeterias, dental offices, and restrooms.
Took out the trash and replaced bathroom supplies.
Vacuumed offices and cleaned office windows.
Maintained cleanliness in elevators, hallways, and building entrances.
Administrative Head
TELESIS SA
Guayaquil, Ecuador
01.2000 - 01.2003
Company Overview: Telephony, control, and communication company.
Managed company personnel control and administration for a telephony, control, and communication company.
Oversaw accounts payable and receivable.
Handled financial transactions performed in banks.
Processed settlement payments to sellers.
Supervised staff payroll management.
Controlled purchases of equipment.
Designed administrative and/or financial processes.
Supported the accountant during balance sheet closings.
Drafted reports, correspondence, minutes, circulars, and other company communications.
Reviewed and approved invoices, payment orders, checks, purchase orders, and related documents.
Attended and participated in meetings with partners.
Coordinated and controlled inventory management for goods.
Managed, contracted, and supervised quotes required by the company.
Reported to owners on administrative management tasks.
Performed other related tasks as assigned.
Telephony, control, and communication company.
Assistant Director
INFORMATION TECHNOLOGY CENTER (CTI) - POLYTECHNIC SCHOOL OF THE LITORAL (ESPOL)
Guayaquil, Ecuador
01.1997 - 01.2000
Company Overview: Telephony, control, and communication company.
Managed company personnel control and payment orders.
Assist with the administration.
Oversaw accounts payable and receivable.
Handled financial transactions carried out in banks.
Processed the payment of settlements to sellers.
Controlled staff payroll management.
Supervised equipment purchases.
Designed administrative and/or financial processes.
Provided support to the accountant for balance sheet closings.
Drafted reports, correspondence, minutes, circulars, and other company communications.
Reviewed and approved invoices, payment orders, checks, purchase orders, and other related documents.
Attended and participated in meetings with partners.
Coordinated and controlled inventories of goods.
Managed, contracted, and supervised quotes required by the company.
Reported to owners on administrative management.
Performed any other related tasks as assigned.
Telephony, control, and communication company.
Banking Operations Assistant
BANRED S.A.
Guayaquil, Ecuador
01.1996 - 01.1997
Worked in financial transaction processing.
Was in charge of all bank requirements assigned to me and attached to the BANRED network, including Pacific Bank, Produbanco, International Bank, Tungurahua Bank, BHU Bank, and the Bank of Guayas.
Participated in the development of new processes for international networks.
Managed Interbank Chamber attention for ATM processes for ATM operations.
Prepared presentations on network transactions executed by the banks in charge.
Audited ATM transactional processes for a new bank joining the network.
Supported the organization of national and international events related to international banking service networks.
Coordinated the application entry process, call center operations, and reviewed the grids that would be managed by the banks for implementing the 'Solidarity Bonus' program established by the government.
Attended meetings of the Operations Management for all banks incorporated into the BANRED network.
Controlled transaction records for various products offered by the network to the assigned banks.
Organization and Methods Assistant Manager
PARFINSA SA
Guayaquil, Ecuador
01.1995 - 01.1996
Company Overview: Worked for a financial company.
Developed process flows to improve operational efficiency.
Prepared functional manuals to guide company procedures.
Supported processes and job reengineering initiatives.
Worked for a financial company.
Computer Assistant Level I
BOLIVARIAN BANK S.A.
Guayaquil, Ecuador
01.1994 - 01.1995
Company Overview: Worked for a financial entity.
Performed secretarial functions to support management.
Assisted in budgeting for the purchase of computer equipment.
Computing requirements are addressed across all bank areas of the bank.
Supported the development of the process procedures created by the area.
Worked for a financial entity.
Computing Management Secretary
BOLIVARIAN BANK S.A.
Guayaquil, Ecuador
01.1992 - 01.1994
Company Overview: Worked for a financial entity.
Performed secretarial functions to support management.
Assisted in budgeting for the purchase of computer equipment.
Addressed computing requirements in all bank areas of the bank.
Worked for a financial entity.
Technical Management Secretary
GEREMCOMPU SA
Guayaquil, Ecuador
01.1991 - 01.1992
Company Overview: Worked for a commercial company in the telephony sector.
Performed secretarial functions.
Handled customer service orders.
Managed technical staff operations.
Attended board of directors' meetings.
Provided support to the billing sector as needed.
Managed petty cash transactions effectively.
Worked for a commercial company in the telephony sector.
Technical Management Secretary
ELECTENA SA
Guayaquil, Ecuador
01.1989 - 01.1991
Company Overview: Worked for a commercial company in the telephony sector.
Carried out secretarial duties efficiently.
Handled customer service orders attentively.
Managed operations and activities involving technical staff.
Attended board of directors' meetings.
Worked in Billings.
Worked for a commercial company in the telephony sector.
Education
Executive Secretary - Psychology
State University of Guayaquil
01.2007
Secondary Education Professor - Executive Secretariat
Vicente Rocafuerte Secular University of Guayaquil
Participation in the XIII Latin American Congress of Management Assistants, 2007-03-23
High-level international seminar 'Protocol and etiquette in the business world', Hotel Oro Verde, 2000-01-01
Taxation Course Using Tax Administration Software, ECOM-ESPOL, 40 hours, 2000-01-01
Seminar on intellectual property and intangible asset management in universities and research centers, 2000-01-01
Course on Intellectual Property and Related Rights, CICTY-ESPOL, 24 hours, 2000-01-01
Implementation of CATIS in Research Centers, CICYT - ESPOL, 10 hours, 2000-01-01
Virtual Course: Human Relations aimed at providing good service to the user, 10 hours, 2000-01-01
Human Development Program Module I, 8 hours, ESPOL, 2000-01-01
Patent Drafting Workshop, 40 hours, Hotel Oro Verde, 2000-01-01
Knowledge management Certification for Science, Technology and Innovation (Intellectual Property), 20 hours, Ecuadorian Corporation for the Development of Research and Academia - CEDIA, 2021-11-01
Microsoft Power BI, 20 hours, ESPOL, 2022-06-02
Start your cleaning business, Aprende Institute, 2025-02-04
Marketing for entrepreneurs, Aprende Institute
Finance for entrepreneurs, Aprende Institute, 6 months, 2024-01-01
Work Recognition
Collaborated in the large-scale national social project known as the 'BONO SOLIDARIO,' a project executed by BANRED S.A. (ATM Network in Ecuador).
Received recognition as the best research project worker at ESPOL research centers for the year 2023.
Personal Information
Visa Status: Permanent Resident
Date of Birth: 04/03/72
Nationality: Ecuadorian
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“El lugar donde Dios te ha puesto es el lugar donde puedes servir con propósito.”
Inspirado en el pensamiento de Charles Spurgeon
Software
Word
Excel
Power Point
Microsoft Windows
Ilustrator
Google Calendar
Google Drive
Adove Acrobat
Work Preference
Work Type
Part TimeFull TimeContract Work
Location Preference
RemoteOn-SiteHybrid
Salary Range
$45000/yr - $100000/yr
Accomplishments
Reconocida repetidamente por trabajar de manera segura, eficiente y precisa.
Gestioné procesos de documentación institucional, lo que resultó en un cierre de proyectos más ágil y reportes más claros. "Managing Uncertainty in Visual Analytics y ANDAMIOS – Information Technology as a Scaffolding Tool for Individualized Learning in the Knowledge Society
Supervised team of 5 staff members.
Colaboré con un equipo de 2 personas en el desarrollo del proyecto “De tal palo tal astilla” (Paján y Olmedo, Manabí).