Maricarmen Ayala
Summary
With a proven track record at 85c Bakery Cafe, I excel in leadership and problem-solving, enhancing team efficiency and productivity. My experience as a Teaching and Tutor volunteer has honed my abilities in instructing groups and individual tutoring, showcasing my hard skill in schedule oversight and soft skill in forecasting supportive environments.
Overview
5
5
years of professional experience
Work History
Acting Manager
85c Bakery Cafe
South Gate
01.2024 - Current
- Managed financial aspects of the store including budgeting and expense tracking for optimal cost control.
- Set effective store schedules based on forecasted customer levels and service requirements.
- Conducted performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Optimized store layout to enhance customer flow and maximize sales.
Assistant Manager
85c Bakery Cafe
Cerritos
11.2023 - 01.2024
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Assisted with hiring and training of new staff.
- Coordinated with other departments to ensure smooth flow of operations.
Supervisor
85c Bakery Cafe
Cerritos
03.2023 - 11.2023
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Managed inventory control, cash control, and store opening and closing procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Teaching Volunteer
UCLA Curtis Center
UCLA
04.2020 - 06.2020
- Established and maintained positive relationships with students to foster an environment of support and open communication.
- Instructed students through lectures, discussions, presentations, and problem-based learning in mathematics
- Tutored children individually and in small groups to help with targeted lesson skills
Tutor Volunteer
Project SPELL
UCLA
08.2019 - 02.2020
- Tutored adult English learners part of UCLA's Project SPELL club
Education
Bachelor of Science: Mathematics For Teaching -
University of California - Los Angeles
Los Angeles, CA06.2022
Skills
- Team Leadreship
- Hiring and Training
- Schedule Oversight
- Instruct Groups
- Constructive Feedback
- Tutoring and Student Assistance
Languages
- English, Full Professional
- Spanish, Full Professional
Languages
English
Professional
Spanish
Professional
Timeline
Acting Manager
85c Bakery Cafe
01.2024 - Current
Assistant Manager
85c Bakery Cafe
11.2023 - 01.2024
Supervisor
85c Bakery Cafe
03.2023 - 11.2023
Teaching Volunteer
UCLA Curtis Center
04.2020 - 06.2020
Tutor Volunteer
Project SPELL
08.2019 - 02.2020
Bachelor of Science: Mathematics For Teaching -
University of California - Los Angeles