Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Server

Maricarmen Guerrero

Fort Worth,TX

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

2
2
years of professional experience

Work History

Server

Ihop
Fort Worth, United States
07.2020 - 04.2022
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Completed table resets by wiping down surfaces and refilling condiments.
  • Greeted guests warmly to foster welcoming environment.
  • Followed workplace safety procedures to reduce accidents and hazards.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.
  • Checked on guests throughout meal to attend to needs and provide great service.
  • Cross-trained existing employees to maximize team agility and performance.

Education

High School Diploma -

My Dreams Academy
Fort Worth, TX
08.2022

Skills

  • Warm and Friendly
  • Team Player
  • Food and Beverage Service
  • Customer Service and Rapport
  • Dining Room Cleaning and Upkeep
  • Able to Lift 30 Pounds
  • Transactions and Cash Handling
  • Order Accuracy and Delivery
  • Guest Satisfaction
  • Billing and Payment Processing
  • Cool Under Pressure
  • Hospitality Management

Additional Information

Food Handlers / TABC

Timeline

Server

Ihop
07.2020 - 04.2022

High School Diploma -

My Dreams Academy

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Maricarmen Guerrero