Maricel Ebdane
835 Oakhurst Dr San Diego,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Business Development Officer
Walvis Corporation Phils.
Pasig City Philippines, Philippines
05.2017 - 03.2021
- Traveled throughout assigned territory to call on regular and prospective clients to grow and maintain relationships.
- Developed and delivered progress reports, proposals, required documentation and presentations using Microsoft Office.
- Replenished and arranged items to maintain appearance.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Communicated with other corporate departments to develop effective business strategies.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Customer Service Representative
Magic-Lux Company
Pasig City Philippines, Philippines
03.2013 - 12.2016
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
Secretary
Hoffmann Electronics Phils.
Quezon City Philippines, Philippines
05.2010 - 12.2012
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Scheduled meetings and sent invitations specifying time and location.
- Processed documents and materials for dissemination to appropriate parties.
- Produced and distributed memos, newsletters and other forms of communication.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
BEED - Bachelor of Elementary Education
Visayas State University
Isabel Campus, Isabel Leyte Philippines03.2007
Skills
- Performance Goals
- Relationship Building and Rapport
- Marketing
- Research
- Contract Negotiation
- Processing Payments
- Cash Handling
Timeline
Business Development Officer
Walvis Corporation Phils.
05.2017 - 03.2021
Customer Service Representative
Magic-Lux Company
03.2013 - 12.2016
Secretary
Hoffmann Electronics Phils.
05.2010 - 12.2012
BEED - Bachelor of Elementary Education
Visayas State University
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