Maricela Collazo
San Antonio
Summary
Resourceful Managing Owner known for high productivity and efficient task completion. Specialize in strategic planning, financial management, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring smooth business operations and sustainable growth.
Overview
25
25
years of professional experience
2004
2004
years of post-secondary education
Work History
Managing Owner
Taquería Jalisco #15
San Antonio
01.2017 - 06.2025
- I was the owner of the restaurant but also in charge of employees and worked as a cashier as well.
- Managed daily operations of a busy Mexican restaurant.
- Oversaw staff training and development for optimal service delivery.
- Developed menus highlighting authentic flavors and local ingredients.
- Implemented health and safety standards across all kitchen areas.
- Coordinated marketing efforts to promote restaurant events and specials.
- Handled customer feedback to enhance dining experience and satisfaction.
- Ensured compliance with all applicable laws, regulations, policies and procedures.
- Resolved customer complaints in a timely manner while upholding company standards.
- Negotiated contracts with vendors for materials or services at competitive prices.
- Recruited, hired, trained, coached, and evaluated employees as needed.
- Conducted regular meetings with staff members to discuss progress and assign tasks.
Wait Staff Member
Taquería Jalisco
San Antonio
12.2006 - 01.2019
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed food and drink orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Handled cash transactions and operated point-of-sale system effectively.
After-School Care Provider
NEISD
San Antonio
01.2006 - 05.2006
- Supervised children's activities ensuring safety and engagement during after-school programs.
- Developed and implemented creative lesson plans promoting social skills and teamwork.
- Coordinated with parents to address concerns and provide updates on children's progress.
Customer Service Cashier
San Antonio Zoo
San Antonio
06.2000 - 07.2005
- Processed customer transactions at ticketing and merchandise locations.
- Assisted guests with inquiries about zoo exhibits and events.
- Managed cash register operations and balanced daily cash drawers.
Education
Thomas Jefferson High School
San Antonio, TXSome College (No Degree) - Social Work
San Antonio College
San Antonio, TXSkills
- Employee training
- Menu development
- Health regulations
- Vendor negotiation
- Cash handling
- Team leadership
- Employee engagement
- Workplace safety
- Hiring and staffing
Fluent in Spanish and English
Languages
Spanish
Full Professional
Timeline
Managing Owner
Taquería Jalisco #15
01.2017 - 06.2025
Wait Staff Member
Taquería Jalisco
12.2006 - 01.2019
After-School Care Provider
NEISD
01.2006 - 05.2006
Customer Service Cashier
San Antonio Zoo
06.2000 - 07.2005
Thomas Jefferson High School
Some College (No Degree) - Social Work
San Antonio College
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