Carey Seay
New Albany,IN
Summary
Dynamic managing owner with over 30 years of experience in operations management and staff development. Skilled in strategic planning and cross-functional team leadership, achieving significant revenue increases and operational efficiency through innovative solutions.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Managing Owner
Sav-A-Step Food Mart
Palmyra, IN
06.1993 - Current
- Directed daily operations to enhance efficiency and service quality.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Cultivated vendor relationships to negotiate favorable terms and improve product offerings.
- Developed staff training programs to elevate customer service standards and operational knowledge.
- Oversaw financial management, ensuring budget adherence and cost control measures were in place.
- Led community engagement efforts to strengthen brand presence and customer loyalty.
- Streamlined processes for order fulfillment, enhancing overall productivity within the store environment.
- Managed a high-performing team of professionals, fostering a positive work environment that encouraged collaboration and innovation.
- Continuously evaluated performance metrics against benchmarks set forth by stakeholders to maintain alignment with strategic goals at all times.
- Increased company profits by implementing effective cost-saving strategies and streamlining processes.
- Mentored and developed high-potential employees to assume leadership roles within the organization, ensuring a strong pipeline of future leaders.
- Led organizational restructuring efforts focused on adapting to changing market conditions while maintaining a strong competitive position within the industry sector served by the company.
- Negotiated favorable contracts with suppliers, maximizing profitability without compromising quality or service levels.
- Drove revenue growth by identifying untapped market opportunities and developing targeted sales strategies.
- Established strong business relationships with vendors, resulting in improved pricing and contract terms.
- Implemented effective risk management measures to minimize potential financial losses due to unforeseen circumstances or events.
- Consistently exceeded sales targets by motivating and coaching a high-performing sales team using effective performance management techniques.
- Developed and implemented successful marketing strategies, leading to significant growth in new clients and overall revenue.
- Boosted customer satisfaction rates through the implementation of customer-centric policies and procedures designed to address key pain points effectively.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
High School Diploma -
Floyd Central High School
Floyds Knobs, INSkills
- Workplace safety
- Staff training and development
- Operations management
- Cash flow management
- Revenue growth
- Cost reduction
- Human resources management
- Debt management
- Employee engagement
- Cross-functional team leadership
- Profit maximization
- Small business operations
- Verbal and written communication
- Relationship building
- Customer relations
- Client service
- Staff management
- Strategic planning
- Sales leadership
- Sales strategy development
- Staff hiring
- Project management
- Crisis management
- Employee development
- Business management
- Sales management
- Team oversight
- Negotiation
- Service quality assurance
- Business planning
- Financial management
- Marketing
Certification
- Food safety certification, with ServeSafe with recently updated training as of 2025 [Company Name] - [Timeframe]
Timeline
Managing Owner
Sav-A-Step Food Mart
06.1993 - Current
High School Diploma -
Floyd Central High School