MARICELA GONZALEZ
Hesperia,CA
Summary
Compassionate Direct Support Professional with experience supervising care for adults with developmental disabilities. Reliable team leader skilled in delivering high quality support and managing daily activities. Strong communicator with knowledge of regulatory compliance and crisis management. Motivated to grow within the company while advocating for residents rights and enhancing their quality of life.
Overview
9
9
years of professional experience
Work History
Facility Supervisor
MDH Network
09.2023 - Current
- Ensure the facility operates smoothly, providing a safe and supportive environment to meet the needs of residents.
- Improved staff performance by providing consistent training and ongoing supervision to direct support professionals.
- Implemented emergency response protocols effectively during crisis situations to protect the safety of both clients and staff members.
- Ensured client safety and well-being through thorough monitoring, documentation, and reporting of incidents and progress.
- Maintained strong relationships with families, providing regular updates on their loved one''s progress and addressing concerns promptly.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
DIRECT SUPPORT PROFESSIONAL
MDH Network
12.2021 - 09.2023
- Assisted disabled clients to support independence and well-being
- Administered medication as directed by physician
- Maintained clean, safe, and well-organized patient environment
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters
- Monitored clients to assess and report physical and behavioral changes to supervisors
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities
- Cooked meals and assisted patients with eating tasks to support healthy nutrition
- Developed rapport to create safe and trusting environment for care
- Guided patients to restroom to support bladder and bowel relief requirements
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery
DIRECT SUPPORT PROFESSIONAL
PALS
04.2016 - 06.2017
- Assist client in leading a self-directed life and contribute to the community by providing activities for client to engage in, assist with daily living tasks
- Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships
- Translating for client and parents as needed
- Guide clients in the development of skills or strategies for dealing with their disability
- Provide support to person with disability at home, school, church and other community places
- Collaborate with other staff members to perform clinical assessments or develop treatment plans
- Refer patients, clients, or family members to community resources or to specialists as necessary
- Gather information about community mental health needs or resources that could be used
- Assisted disabled clients to support independence and well-being
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness
- Monitored clients to assess and report physical and behavioral changes to supervisors
DIRECT SUPPORT PROFESSIONAL
Mercedes Diaz Homes
08.2015 - 04.2016
- Respond appropriately to the physical, emotional and developmental needs of patients
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
- Schedule clients medical appointments and established arrangements for client to attend appointment, drive client as needed
- Skillfully develop departmental goals, objectives, standards of performance, policies and procedures
- Provide client and families with emotional support and instruction in areas such as caring for client, preparing healthy meals, living independently, or adapting to disability or illness
Education
High School Diploma -
NORWALK HIGH SCHOOL
Lvn -
Premiere Career College
Baldwin Park, CA11-2020
Skills
- Advocacy
- Leadership
- Problem Solving
- Crisis Situations
- Client safety and first aid
- Multitasking Abilities
- First aid and safety
- CPI
- Problem-solving
- Client documentation
- Behavior redirection
Languages
Spanish
Native or Bilingual
Timeline
Facility Supervisor
MDH Network
09.2023 - Current
DIRECT SUPPORT PROFESSIONAL
MDH Network
12.2021 - 09.2023
DIRECT SUPPORT PROFESSIONAL
PALS
04.2016 - 06.2017
DIRECT SUPPORT PROFESSIONAL
Mercedes Diaz Homes
08.2015 - 04.2016
High School Diploma -
NORWALK HIGH SCHOOL
Lvn -
Premiere Career College
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