Detail-oriented Permit Agent with a strong focus on problem-solving and communication. Successfully streamlined permit application processes, enhancing efficiency and accuracy.
Work History
Permit Agent
5 Years
ACT Business & Truck Permit Service | 08.2021 - Current
Processed business and truck permit applications, ensuring compliance with regulatory requirements.
Coordinated communication between clients and government agencies to facilitate timely approvals.
Managed documentation for various permit types, enhancing accuracy and organization of files.
Implemented streamlined procedures for application submissions, reducing processing time by optimizing workflows.
Informed clients of policies and procedures.
Negotiated favorable terms in client contracts, safeguarding company interests.
Cashier
10 Years 6 Months
HEB Grocery Store | 10.2007 - 04.2018
Processed customer transactions efficiently using point-of-sale systems.
Managed cash register, ensuring accurate cash handling and accountability.
Provided exceptional customer service, resolving inquiries and enhancing customer experiences.
Maintained cleanliness and organization of checkout areas to promote a welcoming environment.
Assisted in training new cashiers on operational procedures and customer service standards.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.