Maricela Olguin
Palmdale,CA
Summary
Diligent and driven professional pursuing opportunities that foster growth and challenge, actively pursuing roles that utilize exceptional interpersonal skills, efficient time management, and problem-solving capabilities. A collaborative team player with a keen eye for detail and exceptional organizational capabilities, proficient in effectively managing multiple projects concurrently with precision.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior United Mental Health Promoter
The Children's Center Of The Antelope Valley
03.2024 - 06.2024
- Guided clients in goal setting and provided continuous encouragement and support to achieve objectives.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Facilitated workshops to promote overall wellness.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Referred clients to appropriate programs, community agencies and organizations to meet case management needs.
- Engaged in ongoing professional development to stay updated on best practices in case management.
Supervisory Community Ambassador
The Children's Center Of The Antelope Valley
10.2023 - 02.2024
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collected, arranged, and input information into database system.
- Evaluated team processes and provided coaching to improve programmatic efficiency.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to build meaningful and lasting community partnerships.
Domestic Violence Case Manager
The Children's Center of the Antelope Valley
04.2023 - 10.2023
- Assessed client needs and created service plans to optimize client's growth.
- Documentation of client interactions and services provided, all information filed in compliance with HIPAA regulations.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
Community Health Worker
The Children's Center of the Antelope Valley
10.2022 - 04.2023
- Engaged in outreach and community engagement to connect individuals with targeted programs.
- Provided general education on COVID-19 and amplified existing Public Health messages.
- Assisted with intake processes, including referrals, client screenings, and appointment scheduling as needed.
- Performed data entry tasks including creating profiles, inputting client demographics, and documenting client communications.
- Managed front desk operations, including handling the telephone switchboard to answer, screen, and direct calls, provide information, and assist with client check-ins.
Fulfillment Expert
Target
11.2020 - 01.2023
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Interacted with guests in friendly and knowledgeable way.
Lead Sales Associate
Leslie's Pool Supplies,Service & Repair
04.2020 - 10.2020
- Executed opening and closing procedures.
- Obtained wide range of knowledge on pool chemical, mechanical equipment, and cleaning regimens in order to provide accurate information on pool care.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Handled cash register operations and customer transactions to process payments.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Education
Limited Permit X-ray Tech - Radiologic Technology
Career Care Institute
Lancaster06.2022
High School Diploma -
Opportunities For Learning
Palmdale, CA01.2016
Skills
- Community Resources
- Individualized Care Plans
- Outreach Initiatives
- Data Entry
- Client Empowerment
- Trauma-Informed Care
- Organization and Time Management
- Attention to Detail
Certification
- Licensed Limited Permit X-ray Technologist (LPXT) by the American Registry of Radiologic Technologist (ARRT), 2022
- Basic Life Support (BLS) Certification, American Heart Association, 2022
Timeline
Senior United Mental Health Promoter
The Children's Center Of The Antelope Valley
03.2024 - 06.2024
Supervisory Community Ambassador
The Children's Center Of The Antelope Valley
10.2023 - 02.2024
Domestic Violence Case Manager
The Children's Center of the Antelope Valley
04.2023 - 10.2023
Community Health Worker
The Children's Center of the Antelope Valley
10.2022 - 04.2023
Fulfillment Expert
Target
11.2020 - 01.2023
Lead Sales Associate
Leslie's Pool Supplies,Service & Repair
04.2020 - 10.2020
Limited Permit X-ray Tech - Radiologic Technology
Career Care Institute
High School Diploma -
Opportunities For Learning
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