NICOLE ELENES

• Supervise a team of 6 mental health promoters, providing leadership, support, and performance feedback.

• Review and conduct QA on documents submitted by my team to maintain accuracy and compliance.

• Collect, analyze, and submit monthly data reports to meet county requirements.

• Administer a monthly budget, coordinating financial requests and managing resources for client support.

• Provide assistance with invoicing process for current program, including preparation, tracking, and reconciliation.
• Tracked client progress over time, adjusting intervention strategies as needed to maximize effectiveness.
• Evaluated program effectiveness using data-driven approaches, identifying areas for improvement and implementing changes accordingly.
• Improved community health by conducting educational workshops and presentations on various health topics.
• Developed strong partnerships with local organizations, fostering a supportive network for clients seeking assistance.

• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
• Answered customer questions about products and services, helped locate merchandise, and promoted key items
• Knowledgeable about store merchandise and ability to direct customers to correct products and help fulfill their needs
• Demonstrated ability to work autonomously and collaboratively within team settings
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Incorporated exciting and engaging activities to achieve student participation and hands-on learning
• Planned and implemented integrated lessons to meet educational standards
• Supported student physical, mental, and social development using classroom games and activities
• Established and maintained trusting connections with parents and children
• Implemented procedures to guarantee proper sign-in and sign-out of children by parents, ensuring adherence to safety protocols.