Maricella Lozano
Akron,OH
Summary
Dedicated retail professional with strong customer service and visual merchandising skills. Committed to creating welcoming shopping experiences and enhancing customer satisfaction through effective communication and product knowledge.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
TJX Companies
Fairlawn, Ohio
04.2023 - Current
- Provided exceptional customer service by understanding needs and offering tailored product recommendations.
- Maintained organized merchandise displays to enhance visual appeal and drive sales.
- Trained new team members on sales techniques and customer service standards.
- Engaged with customers through friendly conversation to create a welcoming shopping atmosphere.
- Helped customers by answering questions and locating merchandise.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Volunteer
Haven of Rest Ministries
Akron, Ohio
12.2020 - 12.2020
Education
Some College (No Degree) - Visual And Performing Arts
Walsh University
North Canton, OHSkills
- Customer service
- Visual merchandising
- Product knowledge
- Sales techniques
- Team training
- Customer relationship management
- Communication skills
- Phone etiquette
- Flexible schedule
- Calm demeanor
- Relationship building
Languages
Spanish
Limited
Timeline
Retail Sales Associate
TJX Companies
04.2023 - Current
Volunteer
Haven of Rest Ministries
12.2020 - 12.2020
Some College (No Degree) - Visual And Performing Arts
Walsh University