Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Maricella Wright

Redlands,CA

Summary

Personable Customer Service Associate dedicated to providing the highest level of customer service. Friendly, and efficient with the capacity to multi-task. Motivated internship student eager to gain hands-on experience and contribute to organizational goals. Possesses strong communication and teamwork skills, with a proactive approach to learning and problem-solving. Dedicated to making meaningful contributions and enhancing skills in a professional environment.

Overview

8
8
years of professional experience

Work History

Community Service Officer

Redlands Police Department
Redlands, CA
07.2024 - Current
  • Assisted with traffic control during special events, such as parades or sporting events.
  • Conducted investigations into criminal activities by collecting evidence, interviewing witnesses, and preparing detailed reports.
  • Enforced parking regulations by issuing citations and towing vehicles when necessary.
  • Utilized radio communication systems to report incidents and receive instructions from dispatch personnel.
  • Attended training sessions related to police procedures, first aid and CPR certification, self-defense techniques.
  • Developed positive relationships with members of the community through active outreach efforts.
  • Assisted in the collection and documentation of evidence at crime scenes under the supervision of sworn officers.

Kiosk Attendant

Beaumont- Cherry Valley Recreation/Parks District
Beaumont, CA
03.2020 - 07.2024
  • Smiled and greeted customers, performed suggestive selling and resolved issues promptly and courteously to maximize customer service.
  • Handled cash register functions and oversaw credit and debit cards, personal check and cash transactions.
  • Operated register point-of-sale interface to enter customer orders into computer system, creating comprehensive record of transaction details and processing payment.
  • Educated customers on product and service offerings.

Conservation Corps Member

California Conservation Corps
San Bernardino, CA
01.2020 - 07.2020
  • Removed undesirable or diseased trees with hand and power saws.
  • Constructed fire breaks and removed brush to support fire prevention and suppression goals.
  • Responded to personal emergencies in remote locations and area disasters such as forest fires with skill, speed and terrain knowledge.
  • Understood and followed oral and written directions.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Planted trees

Campus Monitor

Redlands Unified School District
Redlands, CA
09.2018 - 06.2019

My duties as a Campus Monitor are:

  • Monitor front gate before school starts
  • Watch students on playground during lunches and recesses
  • Help students if they get hurt
  • Monitor the cross walk after school.

Guest Adviser

GameStop
Red;ands, CA
10.2018 - 12.2018

My responsibilities included:

  • Assist customers on the floor
  • Cashier
  • Answer phones
  • Restock shelves
  • Process trades
  • Organize shelves alphabetically
  • Keep sales floor clean

Package Handler

Fedex Ground
Bloomington, CA
07.2016 - 05.2018
My duties at Fedex Ground are: 
  • Scan and load diesel trailers
  • Maintain a neat work area

Sales Associate

Toys R Us
Redlands, CA
11.2016 - 02.2017
My duties at Toys R Us include:
  • Assisting customers on the sales floor
  • Processing layaways for pick up
  • Fill online orders
  • Cashier
  • Collect carts

Education

Master of Arts - Emergency Management And Homeland Security

Arizona State University
Tempe, AZ
07-2024

Bachelor of Arts - History

Arizona State University
Tempe, AZ
05-2024

Associate of Arts - History

Crafton Hills College
05.2022

12 Units Certificate - Waste Water Treatment

San Bernardino Valley College
2019

ROP Certificate - Medical Front Office

Redlands East Valley High School
Redlands, CA
06.2013

Skills

  • Organized
  • Time management
  • Detail-oriented
  • Personable
  • Good at following directions
  • Safety-conscious
  • Critical thinker
  • Fast learner
  • Report writing
  • Research and analysis

Affiliations

  • Girl Scouts-10 Years
  • Girl Scout Silver Award
  • Beaumont Fire Explorer- 5 Years
  • CHP Explorer- 9 Months

Timeline

Community Service Officer

Redlands Police Department
07.2024 - Current

Kiosk Attendant

Beaumont- Cherry Valley Recreation/Parks District
03.2020 - 07.2024

Conservation Corps Member

California Conservation Corps
01.2020 - 07.2020

Guest Adviser

GameStop
10.2018 - 12.2018

Campus Monitor

Redlands Unified School District
09.2018 - 06.2019

Sales Associate

Toys R Us
11.2016 - 02.2017

Package Handler

Fedex Ground
07.2016 - 05.2018

Bachelor of Arts - History

Arizona State University

Associate of Arts - History

Crafton Hills College

12 Units Certificate - Waste Water Treatment

San Bernardino Valley College

ROP Certificate - Medical Front Office

Redlands East Valley High School

Master of Arts - Emergency Management And Homeland Security

Arizona State University
Maricella Wright