Marichail Williams
cable/fiber tech
Phoenix,AZ
Summary
Committed Fiber Optic Technician with in-depth knowledge of electronic components and computer operating systems. Conducts premises cabling and offers underwater and underground cabling services when needed. Provides excellent customer service by building relationships, addressing customer concerns and offering timely and quality assistance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Trustworthy Fiber Optic Technician committed to supplying reliable phone, internet and cable services. Meticulous worker conducts timely inspections to repair old systems and maintain quality performance. Keeps track of signal strength to optimize speeds and installs new and updated systems when appropriate.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cable/Fiber Optic Technician
TAK Communications
Phoenix, AZ
04.2020 - 01.2022
- Installed, terminated, spliced and tested fiber optic cables.
- Troubleshot and repaired fiber optic systems.
- Performed maintenance on fiber optic networks.
- Inspected and tested fiber optics equipment to ensure optimal performance.
- Maintained documentation of all network changes and repairs.
- Built out new fiber runs for customer connections.
- Programmed optical power meters to perform loss measurements.
- Conducted fusion splicing of single-mode and multi-mode fibers.
- Calibrated test equipment to verify accuracy of readings.
- Documented installation records in a timely manner.
- Provided technical support to customers regarding their fiber optic needs.
- Assisted with the development of new technologies related to fiber optics.
- Ensured that safety standards were met during installation processes.
- Worked with other technicians as part of a team on large projects.
- Resolved complex problems associated with diverse telecom systems.
- Organized and coordinated resources required for successful completion of jobs.
- Tracked inventory levels of tools, parts, supplies., used in job sites.
- Monitored progress reports and documented results from each job site visit.
- Provided training to personnel on proper use of tools and techniques related to fiber optics.
- Set up service for customers by installing, connecting, testing or adjusting equipment.
- Installed outside plant fiber optics in manhole and telco boxes.
- Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
- Climbed poles and entered tunnels, buildings, trenches or manholes to accomplish various job tasks.
- Measured signal strength of televisions, telephones and internet connections to verify adequate performance.
- Utilized software applications to monitor and troubleshoot telecom devices from remote locations.
- Used [Software] to document and report on completed work.
- Created sensors and conducted thorough inspections to locate fiber optic system defects.
- Communicated with customers to access work areas and explain work.
- Installed, set up and repaired devices and system components.
- Strung cables between newly installed or existing poles and restrung cables due to damage or sagging.
- Pulled lines to proper tension for safety and durability of installation work.
- Set up modems and other hardware with necessary cables.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Laid out cabling plans and ran through buildings to desired locations.
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
Residential Cable Technician
Home Wiring Services
Glendale, AZ
02.2018 - 04.2020
- Installed coaxial cables in residential homes and businesses according to industry standards.
- Troubleshot, diagnosed, and resolved cable issues for customers.
- Performed quality assurance tests on all installed services.
- Provided customer service support to subscribers with regard to technical problems.
- Set up new accounts for clients including installation of equipment and programming of remote controls.
- Repaired faulty wiring and cabling issues using appropriate tools and materials.
- Conducted regular maintenance checks on existing installations to ensure proper operation.
- Calibrated digital receivers and converters to ensure optimal signal levels.
- Replaced defective components such as amplifiers, splitters., as needed.
- Assisted field technicians in troubleshooting complex cable systems.
- Reviewed work orders prior to job completion to ensure accuracy of service provided.
- Responded promptly to emergency calls from customers experiencing outages or other technical difficulties.
- Educated customers on the features and benefits of their cable services.
- Maintained detailed records of all installations, repairs, and maintenance performed.
- Verified that all connections were properly labeled before leaving a job site.
Cable/Fiber Optic Technician
Down 2 Earth
, AZ
04.2022 - present
- Installed, terminated, spliced and tested fiber optic cables.
- Troubleshot and repaired fiber optic systems.
- Performed maintenance on fiber optic networks.
- Inspected and tested fiber optics equipment to ensure optimal performance.
- Maintained documentation of all network changes and repairs.
- Built out new fiber runs for customer connections.
- Programmed optical power meters to perform loss measurements.
- Calibrated test equipment to verify accuracy of readings.
- Documented installation records in a timely manner.
- Provided technical support to customers regarding their fiber optic needs.
- Assisted with the development of new technologies related to fiber optics.
- Ensured that safety standards were met during installation processes.
- Worked with other technicians as part of a team on large projects.
- Resolved complex problems associated with diverse telecom systems.
- Organized and coordinated resources required for successful completion of jobs.
- Monitored progress reports and documented results from each job site visit.
- Provided training to personnel on proper use of tools and techniques related to fiber optics.
- Set up service for customers by installing, connecting, testing or adjusting equipment.
- Installed outside plant fiber optics in manhole and telco boxes.
- Spliced cables with hand tools, epoxy or mechanical equipment.
- Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
- Climbed poles and entered tunnels, buildings, trenches or manholes to accomplish various job tasks.
- Measured signal strength of televisions, telephones and internet connections to verify adequate performance.
- Used [Software] to document and report on completed work.
- Communicated with customers to access work areas and explain work.
- Installed, set up and repaired devices and system components.
- Pulled lines to proper tension for safety and durability of installation work.
- Strung cables between newly installed or existing poles and restrung cables due to damage or sagging.
- Set up modems and other hardware with necessary cables.
- Laid out cabling plans and ran through buildings to desired locations.
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
Education
High School Diploma -
Eureka Sr. High School
Eureka, MO06-1989
Skills
- Fault Isolation
- Equipment Calibration
- Technical Training
- Customer Support
- Network Security
- Safety Practices
- Diagnosing Issues
- Attention to Detail
- Continuous Improvement
- Reliability
- Educating Customers
- Device Installation
- Problem-Solving
Affiliations
- like playing pool,Horseback riding, watching MMA fights and competitive sports, with friends And family,exploring different restaurants. i also love the camping and the outdoors as well.
Certification
- CATV training institute completed Nov.23 2021 level 3
Accomplishments
- While in thel marine Corps I was chosen. As one of the Top 5 MARINES on the entire base. also received Numerous Meritorious achievement awards
References
References available upon request.
Timeline
Cable/Fiber Optic Technician
Down 2 Earth
04.2022 - present
Cable/Fiber Optic Technician
TAK Communications
04.2020 - 01.2022
Residential Cable Technician
Home Wiring Services
02.2018 - 04.2020
High School Diploma -
Eureka Sr. High School