Charles Allen
North Port,FL
Summary
Resilient Fiber Optic Technician skillful in installing fiber optic lines, performing general maintenance and responding to repair requests. Proficient in FO power meter, optical spectrum analyzer and OTDR operations. Recognized for providing timely support in troubleshooting problems to minimize downtime.
Overview
23
23
years of professional experience
Work History
Fiber Optic Technician
Frontier Communications
12.2004 - 11.2023
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Coordinated installation of new users and relocations of existing users.
- Installed and configured new devices and system components.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
Telecommunications Technician
Mohegan Sun Casino And Resort
06.2000 - 06.2004
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Installed and configured new devices and system components.
- Performed quality assurance on systems to confirm optimal performance.
Skills
- Optical Power Measurement
- Equipment Calibration
- Fiber Optic Standards
- Fiber Optic Safety
- Telecommunications Infrastructure
- Customer Support
- Network Optimization
- Fault Isolation
- Fiber Optic Terminations
- OSP Construction
- Cable Installation
- Preventive Maintenance
Timeline
Fiber Optic Technician
Frontier Communications
12.2004 - 11.2023
Telecommunications Technician
Mohegan Sun Casino And Resort
06.2000 - 06.2004