Maricielo Ordoñez
Killington
Summary
Dedicated professional with a background in housekeeping and medical interpretation. Skilled in teamwork and detail-oriented tasks, consistently improving cleanliness and patient satisfaction. Demonstrates exceptional customer service and cultural insight, contributing to positive outcomes and environments.
Overview
3
3
years of professional experience
Work History
Housekeeper
The Cleaning Crew
10.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Verified cleanliness and organization of storage areas and carts.
- Improved overall cleanliness of units with meticulous attention to detail during deep-cleaning tasks.
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
Medical Interpreter
Voyce
04.2023 - 11.2024
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Verified understood medical information for patients by simplifying any jargon.
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Aided culturally-sensitive treatment plans by offering insight into linguistic nuances that may impact patient comprehension or adherence.
Housekeeper
The Cleaning Crew
12.2022 - 04.2023
Housekeeping Room Attendant
North Star Lodge
12.2022 - 04.2023
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel's commitment towards excellence.
- Responded to requests from patrons for linens and toiletries.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cook's Assistant
Killington Ski Resort
12.2021 - 03.2022
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
Education
Certificate - Baking And Pastry
Inteci
Peru05-2024
Bachelor - Language Interpretation And Translation
Lima Institute of Technical Studies
Peru07-2022
Skills
- Teamwork
- Housekeeping
- Customer service
- Exceptional communicator
- Multitasking and organization
- Detail-oriented
- Time management
- Team support and collaboration
- Kitchen sanitizing
- Relationship building
- Strong memory retention
- Effective Note-taking
- Call management
- Cultural insight
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Housekeeper
The Cleaning Crew
10.2024 - Current
Medical Interpreter
Voyce
04.2023 - 11.2024
Housekeeper
The Cleaning Crew
12.2022 - 04.2023
Housekeeping Room Attendant
North Star Lodge
12.2022 - 04.2023
Cook's Assistant
Killington Ski Resort
12.2021 - 03.2022
Certificate - Baking And Pastry
Inteci
Bachelor - Language Interpretation And Translation
Lima Institute of Technical Studies
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