MARICRUZ MEJIA
La Mirada,CA
Summary
Warehouse Fulfillment Manager with a proven track record of maintaining a 100% fill rate while managing a team of 140 employees. Successfully implemented projects that maximized efficiency and streamlined operations, demonstrating strong leadership and strategic direction in logistics management.
Overview
18
18
years of professional experience
Work History
WAREHOUSE FULLFILLMENT MANAGER
EMINENT INC DBA REVOLVE
Cerritos, California
07.2008 - 03.2026
- Manage a team of 140 Employees
- Oversaw daily operations and provided guidance to team members.
- Implemented new projects to maximize efficiency and achieve operational goals.
- 10 yrs. directing the Revolve/Forward Warehouse on the inbound and outbound and gave me great knowledge on the following fields.
- (Receiving) Knowledge of Size scales, Shortages, Chargebacks (Inventory ) Investigate wrong locations, OOS, Can't Find reduction and recovery and always reaching a 99 to 100% fill rate.
- Maintain a record for an entire month of 100% fill rate at FWRD on the shipping area
- (Returns) Very good at lost prevention either internal or customer fraud.
- Utilized ADP software for employee time tracking and scheduling. (time edits, schedule employees, request PTO, approve timecards, read reports
- Resolve employee issues and work hand in hand with HR department to fix hard to deal Employees.
- Interviewed new hires and conducted training sessions.
- Communicate with a team of leads coaches and develop new prospects.
- Coordinated with shipping carriers to ensure on-time deliveries and maintain service quality.
- Working on multiple projects at the same time, able to reach deadlines.
- Prioritize Task. Make performance evaluations.
- Schedule employees according to the company's needs.
- Planning according to projections, Create job description for different tasks.
- Created and updated SOPs, attended production meetings, and presented quarterly on team goals and improvements.
- Open or close the building to set alarms.
- Experience on Picking, Packing, Post shipping, Returns, Receiving, Printing, and Inventory knowledge
Education
Associate of Arts -
Sec General #8
Pachuca Hgo MexSkills
- Project implementation
- Shipping coordination
- Staff training
- Supervision and leadership
- Computer skills
- Employee scheduling
- Standard operating procedures
- Performance evaluation
- Excel and Word proficiency
- Leadership
- Team collaboration
- Time management
- Multitasking
- Conflict resolution
- Attention to detail
- Employee mentorship
- Active listening
Accomplishments
- Employee of the year 2017
- Manager of the Q3,Q4 2019-2025
Timeline
WAREHOUSE FULLFILLMENT MANAGER
EMINENT INC DBA REVOLVE
07.2008 - 03.2026
Associate of Arts -
Sec General #8