ROB WATERFIELD
WI
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
18
18
years of professional experience
Work History
Operations Manager, Warehouse/Fullfillment
Nordco, A Wabtec Company
05.2024 - Current
- Streamlined operational processes to enhance efficiency and reduce downtime.
- Supervised cross-functional teams to ensure seamless workflow and collaboration.
- Implemented inventory management systems to optimize resource allocation and minimize waste.
- Developed training programs to enhance employee skills and improve team performance.
- Analyzed operational metrics to identify trends and drive continuous improvement initiatives.
- Coordinated logistics strategies to ensure timely delivery of products and services.
- Facilitated communication among departments to align goals and enhance overall productivity.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Warehouse/Logistics Manager
Nordco Inc, A Wabtec Company
01.2018 - Current
- Duties and Responsibilities
- Plan and oversee outbound logistics, including on-site warehouse inventory, and the transportation of finished goods and assemblies.
- Establish and preserve relationships, as well as negotiate with freight carriers for best logistics providers and successfully inbound and store finished goods.
- Collaborate with operations and sales teams to perform assessment on strategic logistic opportunities.
- Plan and allocate resources for warehouse picking and shipping processes to ensure daily shipments are picked, packed and shipped promptly following customers’ order entry.
- Align with department leaders to ensure warehouse activities harmonize with that of other functions such as production and purchasing.
- Provide support operation processes, including inspection, receiving, and storage; material usage, order picking, and inbound and outbound shipments; and the handling and disposition of material activities.
- Responsible for monitoring and upholding inventory accuracy through a cycle count process, investigation of variances, and annual inventory audit.
- Responsible for managing the department’s KPI’s, including visual controls; and converse status to senior leadership.
- Spot and understand root cause of problems and execute countermeasures.
- Develop and implement lean initiatives to guarantee continuous improvement in processes.
- Responsible for employee compliance to company policies and warehouse procedures.
Warehouse Manager
Nordco
01.2008 - 01.2018
- Duties and Responsibilities
- Facilitated a full warehouse move from 40,000 SQFT- 175,000 SQFT.
- Manage 8K active SKU’s daily
- Successful implementation of a 3PL for a multi-site warehouse operation.
- Provide training (Safety & Functional) and maintains training records for all assigned personnel.
- Schedules work in all areas of assignment to meet company requirements and operation goals.
- Responsible for maintaining a safe work area and enforcement of safety rules.
- Lead office team for data entry of inventory transactions and work order generations.
- Responsible for customer order picking timeliness and order accuracy.
- Oversee cycle count program for inventory accuracy and investigate/resolve discrepancies.
- Schedules freight traffic and assists with rate negotiations.
- Keeps warehouse cleanliness and organized.
- Performs special projects as assigned.
- Forklift Trainer for warehouse/production personnel.
- Responsible for receiving, inventory control, FIFO, put away, work order and service order fulfillment, parts kitting, stock replenishment, cycle counting, returns, and efforts to support the shipping operation.
Education
High School -
William Horlick High School
Racine, Wisconsin06-1999
Skills
- Team leadership
- Logistics management
- Operations management
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Staff management
- Inventory management
- Management
- Policies and procedures implementation
- Performance monitoring
- Employee motivation
- Staff development
- Strategic planning
Project Management and Business Acumen
Successful record of leading teams in the development of high-quality deliverables. Able to define, communicate, and fulfill the project's goals and break complex issues into manageable parts.
Timeline
Operations Manager, Warehouse/Fullfillment
Nordco, A Wabtec Company
05.2024 - Current
Warehouse/Logistics Manager
Nordco Inc, A Wabtec Company
01.2018 - Current
Warehouse Manager
Nordco
01.2008 - 01.2018
High School -
William Horlick High School