Maricruz A Trejo
El Paso,TX
Summary
Positive and upbeat professional able to connect with customers, maintain documentation and exceed quotas. Dedicated associate with demonstrated strengths in customer service, time management and tracking. Good at troubleshooting problems and building successful solutions. Eager for a position with challenges and room for growth.
Overview
4
4
years of professional experience
Work History
Style Consultant
Target
El Paso, TX
05.2023 - Current
- Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
- Managed inventory levels at store locations ensuring sufficient stock is available at all times.
- Supported other departments within the business as required.
Cashier
Panda Express
El Paso, TX
05.2021 - Current
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Organized food items on serving trays and in carry-out packages.
- Promoted food items, beverages and desserts to increase sales.
Customer Service Representative
Maximus
El Paso, TX
08.2022 - Current
- Provided one-on-one counseling to students regarding financial aid program options and requirements.
- Received and posted payments to loan accounts.
- Assisted with completion of documentation such as FAFSA paperwork, answered questions and delivered key information.
Sales Representative
Spectrum
El Paso, TX
04.2021 - 04.2022
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Closed sales by building rapport and overcoming objections.
- Built trust and loyalty by maintaining professionalism while persuading customers.
- Applied good listening skills to determine customer preferences and financial limits.
Cashier
Walmart
El Paso, TX
07.2019 - 10.2020
- Assisted with purchases, locating items and signing up for the Walmart credit card.
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Wiped down counters and conveyor belts to remove debris and maintain cleanliness.
- Scanned customer purchases, supporting transactions to streamline sales process.
Education
High School Diploma -
Horizon High School
El Paso, TX06.2019
Some College (No Degree) -
The University of Texas At El Paso
El Paso, TXSkills
- Customer Service
- Direct Sales
- Time Management
- Bilingual (English & Spanish)
- Cash Register Operations
- CRM Software
- Data Entry
- Upbeat and Positive Personality
- Upselling Products and Services
- Food Handler's License
- Money Handling
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Style Consultant
Target
05.2023 - Current
Customer Service Representative
Maximus
08.2022 - Current
Cashier
Panda Express
05.2021 - Current
Sales Representative
Spectrum
04.2021 - 04.2022
Cashier
Walmart
07.2019 - 10.2020
High School Diploma -
Horizon High School
Some College (No Degree) -
The University of Texas At El Paso
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