Nia Woods
Rosedale,NY
Summary
Motivated sales professional with a strong background in customer service and sales. Demonstrated ability to collaborate with team members to enhance shopping experiences, manage inventory effectively, and resolve customer complaints, fostering loyalty and driving revenue growth.
Overview
4
4
years of professional experience
Work History
Style Consultant
Target
Valley Stream, New York
11.2025 - Current
- Provided personalized styling consultations to enhance customer confidence.
- Collaborated with team members to design engaging shopping experiences, increasing customer satisfaction.
- Evaluated customer feedback to refine product selection and optimize presentation for better customer engagement.
- Created visually appealing merchandise displays to attract customer attention and drive sales.
- Managed inventory levels to ensure availability of popular items.
Sales Associate
Burlington Coat Factory Department Store
Valley Stream, USA
11.2021 - 10.2024
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty
- Engaged with customers to build rapport and foster lasting relationships, enhancing customer loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Streamlined the checkout process for faster service and improved customer experience
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations
- Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties
- Solved customer challenges by offering relevant products and services.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to enhance store performance by sharing best practices and providing support.
Education
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
New York, NY06-2026
York College of The City University of New York
Jamaica, NY, USA01-2024
SUNY Delhi
Delhi, NY, USA01-2020
Skills
- Customer service
- Service orientation
- Customer assessment
- Point of sale operation
- Stocking and receiving
- Problem-solving
- Time management
- Communication skills
- Listening skills
Timeline
Style Consultant
Target
11.2025 - Current
Sales Associate
Burlington Coat Factory Department Store
11.2021 - 10.2024
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
York College of The City University of New York
SUNY Delhi