Marie Arzola
Leesburg,FL
Summary
High-energy professional bringing senior-level experience in retail sales settings. Set and enforced consistent standards and procedures to maintain staff satisfaction and performance targets. Diplomatic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Looking to seek and maintain a fulltime position that offers professional challenges utilizing interpersonal and problem-solving skills. Hardworking and passionate with strong organizational skills. Ready to help a new team achieve company goals.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Chef/Cook
Morningstar Assisted Living Center
Summerfield, FL
02.2022 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Communicated closely with staff to fully understand special orders, food aversions and dietary restrictions for residents.
- Interact with residents to obtain feedback on product quality and service levels.
- Check freezer and refrigerator prior to shift to verify correct temperature.
- Collaborate with other personnel to produce and modify menus and selections.
Store Manager
Circle K
Lady Lake, FL
04.2017 - 01.2021
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Supervised guests at front counter, answering questions regarding products.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Assistant Store Manager
Musa Gas
Leesburg, FL
03.2016 - 02.2017
- Assist the Manager with Daily functions, such as receive
merchandise, banking policy procedures, field work (Wholesale
store purchases or pick up), Ensuring orders were made promptly
and accurately. - Perform duties of entry -level employees (ie:
stocking, backstock, cashier, clean, etc.) and/or management
when needed to. - Provide prompt, courteous customer service and professionally
resolve customer issues. - Strengthened merchandising and promotional strategies to drive
customer engagement and boost sales. - Established and optimized schedules to keep coverage and
service in line with forecasted demands. - Increased sales by driving operational efficiencies and building
excellent customer rapport.
Education
High School Diploma -
John Adams High School
Ozone Park, NY 09.2002 - 06.2006
Skills
Spanish Speaking
Timeline
Chef/Cook
Morningstar Assisted Living Center
02.2022 - Current
Store Manager
Circle K
04.2017 - 01.2021
Assistant Store Manager
Musa Gas
03.2016 - 02.2017
High School Diploma -
John Adams High School
09.2002 - 06.2006
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