Marie Avila Guevara
Maid For Muddy Paws
Houston
30
years of professional experience
2
Languages
Dedicated housekeeper with expertise in maintaining high cleanliness standards and providing exceptional customer service. Skilled in safety compliance and effective communication, ensuring a safe, clean, and welcoming environment.
Work History
Housekeeper
11 Months- Managed cleanliness and organization of various residential environments.
- Maintained cleanliness and organization of various residential spaces.
- Followed safety protocols to minimize hazards during cleaning processes.
- Utilized industry-standard cleaning tools and eco-friendly products for effective sanitation.
- Assisted in laundry services, ensuring timely completion of tasks.
- Implemented safety protocols to ensure hazard reduction during cleaning operations.
- Adapted to client preferences and instructions for personalized service delivery.
- Collaborated with team members to optimize cleaning schedules and workflows.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Provided exceptional customer service, addressing client inquiries and feedback promptly.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
Server
28 Years 8 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables, ensuring timely and accurate order delivery.
- Trained new staff on menu items and service protocols.
- Collaborated with kitchen staff to streamline food preparation processes.
- Handled customer inquiries and resolved complaints efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cleaning Technician
7 Months- Led cleaning operations for residential and commercial properties, ensuring high standards of cleanliness and customer satisfaction.
- Trained new staff on safety protocols, equipment usage, and efficient cleaning techniques.
- Developed and implemented quality control measures to enhance service consistency and reliability.
- Managed inventory of cleaning supplies, optimizing resource allocation while reducing waste.
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
- Safeguarded property integrity by careful handling of client belongings during the cleaning process.
- Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
- Demonstrated attention to detail through meticulous window washing, resulting in streak-free glass surfaces.
- Emptied trashcans and transported waste to collection areas.
- Maintained cleanliness standards in specialized facilities such as healthcare centers or educational institutions.
Education
High School Diploma
Skills
Teamwork
Housekeeping
Customer service
Bathroom cleaning
Mopping and sweeping
Vacuuming and sweeping
Health and safety compliance
Kitchen cleaning
Residential cleaning
Dusting furniture
Languages
Spanish
English
Native or Bilingual
Timeline
Housekeeper
Maid For Muddy Paws
06.2025 - 05.2026Read More
Cleaning Technician
Naturalcare Cleaning Service
09.2021 - 04.2022Read More
Server
New York Deli
09.1996 - 05.2025Read More
Marque High School Diploma
High School Diploma
Read More