Marie Bonney

• Managed patient scheduling and appointment confirmations using electronic health record systems.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Assisted patients with insurance verification and billing inquiries to enhance customer satisfaction.
• Coordinated communication between patients and healthcare providers to facilitate effective care delivery.
• Maintained accurate patient records and ensured compliance with confidentiality regulations.
• Provided front desk support during peak hours, enhancing overall clinic efficiency and service quality.
• Adhered to strict HIPAA guidelines to protect patient privacy.

• Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Provided mobility assistance such as walking and regular exercising.
• Cooked tasty, nourishing meals for patients to promote better nutrition.
• Developed rapport to create safe and trusting environment for care.
• Administered medications to patients and remained vigilant for negative side effects.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
• Assisted disabled clients to support independence and well-being.
• Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
• Monitored progress and documented patient health status changes to keep care team updaed.
• Followed nutritional plans to prepare optimal meals.
• Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
• Supervised daily activities and provided assistance to staff.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
• Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from any harm.
• Increased medication and medical terminology knowledge through research and continuing education.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Checked vital signs on daily basis and contacted supervisor regarding any patient health concerns or behavioral changes.
• Administered medication as directed by physician.
• Administered prescribed medications under direction of physician.
• Completed entries in log books, journals and care plans to accurately document and report patient progress.
• Provided transportation and appointments management.
• Completed medical and program reports and maintained records following clinic standard operating procedures.
• Reported any unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

• Assisted clients with daily living activities, promoting independence and dignity.
• Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Implemented individualized care plans to address specific client needs and preferences.
• Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
• Monitored client health conditions and reported changes to healthcare professionals promptly.
• Collaborated with multidisciplinary teams to ensure comprehensive care delivery.
• Maintained accurate documentation of client progress and incidents in compliance with regulations.
• Developed recreational activities that enhanced social interaction and cognitive engagement for clients.
• Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.

• Administered medication as directed by physician.
• Provided mobility assistance such as walking and regular exercising.
• Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Assisted disabled clients to support independence and well-being.
• Reported any unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Administered prescribed medications under direction of physician.
• Completed entries in log books, journals and care plans to accurately document and report patient progress.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
• Provided transportation and appointments management.
• Developed rapport to create safe and trusting environment for care.
• Followed nutritional plans to prepare optimal meals.
• Completed medical and program reports and maintained records following clinic standard operating procedures.
• Increased medication and medical terminology knowledge through research and continuing education.
• Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
• Constructed cognitively stimulating activities.
• Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve skills.
• Provided direct personal care and administrative services to clients.
• Documented vital statistics and coordinated with health care providers.

• Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
• Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Developed, reviewed and submitted property operating and capital budgets.
• Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
• Followed up on delinquent tenants and coordinated collection procedures.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
• Completed final move-out walk-throughs with tenants to identify any required repairs.
• Maintained sufficient number of units market-ready at all times.
• Trained and motivated leasing staff during bi-monthly trainings.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.

I had to make sure bar and server station was setup before shift started. Know how to measure and make specialty drinks.
Always wear a smile and never let work and private life mix.
Make sure drinks and food were served at proper temps. In proper timing.
Always communicate with my tables.
Never blame the customer its always the servers fault.

• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Checked identification for minimum age for sale of alcoholic beverages.
• Cultivated warm relationships with regular customers.
• Supervised restocking of salad bar and buffet for lunch and dinner service.
• Bussed and reset tables to keep dining room and work areas clean.
• Noted special patron requests and followed up with kitchen to confirm delivery.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Increased sales significantly by upselling higher-end products to customers.
• Used slow periods to restock supplies, ice, trays and delivery bags.
• Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
• Kept register accurate through correct billing, payment processing and cash management practices.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Checked guests' identification before serving alcoholic beverages.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Kept track of event finances, including initial deposits, due payments and final balances.
• Managed event contracts, including estimates, event profiles and post-event summaries.

I had to open up the center.
Write lesson plans for all ages.
Break teachers for lunch.
Answer phone calls.
Work at night and on weekends.
Wash laundry.
Take out trash.
Sanitize everything.
Do payroll and set up raises. Print out checks.
Keep track of payment history from parents and do the record keeping.

• Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
• Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
• Kept building entryway glass clean and polished for professional presentation.
• Planned and implemented integrated lessons to meet national standards.
• Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
• Fostered team collaboration between students through group projects.
• Promoted physical, mental and social development using classroom games and activities.
• Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
• Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
• Completed daily reports, meal count sheets and attendance logs.
• Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
• Incorporated multiple types of teaching strategies into classroom.
• Evaluated and revised lesson plans and course content to achieve student-centered learning.
• Supervised learning groups of students in classroom stations.

• Created strategies to meet the needs of mentally and physically disabled students.
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• Taught reading, language arts and social sciences in a self-contained ED and LD classroom.
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• Redirected students using Positive Behavior Support (PBS).
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• Led activities that developed students' physical, emotional and social growth.
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• Redirected poor behavior using the positive reinforcement method.
• Wrote up and followed a weekly lesson plan based on special needs.
• Attended monthly staff training sessions.
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• Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
• Supervised learning groups of students in classroom stations.
• Promoted physical, mental and social development using classroom games and activities.
• Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
• Incorporated exciting and engaging activities to achieve student participation and hands-on learning.