Marie-Christine Yang
Shoreview,MN
Summary
With over 6 years of experience as a customs entry writer, I posses an extensive knowledge of compliance standard, operational processes, and resolution management. My expertise lies in my deep account knowledge, I provide training and guidance to internal team for customer requirements and processes.
Seeking to advance into the Supervisor role by leveraging my knowledge, expertise, and leadership team to support team
Overview
7
7
years of professional experience
Work History
Customs Entry Writer
Estes Forwarding Worldwide LLC
02.2019 - Current
- Primary point of contact for turnover files.
- Identify and process high priority/complex shipments in including hand cargo ensuring expedited processing and coordination for timely customs clearance.
- Prioritize workloads and ensuring deadlines are met.
- Manage end-to-end customs entry preparation and submission, ensuring accuracy and compliance with CBP and customer's SOP.
- Train pears to prep entry, send request, communicate with customers, and process clearance.
- Maintained up-to-date knowledge on changing customs regulations, ensuring accurate
- Monitor and resolve customs holds, exams by coordination with importer, carriers, and internal teams to ensure timely clearance.
- Act as designated back for pears during absences or peak workloads periods.
- Identity recurring errors and contribute to process improvements that enhance accuracy, efficiently and first-pass clearance success.
- Developed strong relationships with clients, facilitating communication and understanding of their unique import requirements.
- Resolved issues related to missing or incomplete documentation swiftly, minimizing disruption to both clients and logistics partners involved in the import process.
Education
Bachelor of Science - Human Ressources
Metro State University
Saint Paul, MN08-2016
Skills
High-volume import account management
Deep knowledge in handling various entries such as direct files, hand carries, and truck shipments
Excellent verbal and written communication
Timeline
Customs Entry Writer
Estes Forwarding Worldwide LLC
02.2019 - Current
Bachelor of Science - Human Ressources
Metro State University