Organized and dedicated Administrative Secretary / Health Service Worker with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Administrative Secretary
William R. Sharpe Jr. Hospital
12.2021 - Current
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Created and updated records and files to maintain document compliance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Routed business correspondence, documents, and messages to correct departments and staff members.
Sorted, opened, and routed mail and deliveries to meet business requirements.
Conducted research to assist with routine tasks and special projects.
Restocked supplies and submitted purchase orders to maintain stock levels.
Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Offered technical support and troubleshot issues to enhance office productivity.
Keeps HSW competencies up to date to assist in the Ambassador Assignment.
Tracks Ambassador schedules.
Certified Medical Assistant
Central Regional Jail
02.2019 - 11.2021
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Called and faxed pharmacies to submit prescriptions and refills.
Health Service Worker
William R. Sharpe Jr. Hospital
01.2016 - 12.2016
Consulted with healthcare professionals on business decisions.
Created and implemented organizational policies and procedures.
Oversaw accounting, budgeting, and financial reporting.
Assisted with regulatory issues such as compliance.
Assisted patients in daily living activities.
Certified Medical Assistant
Stonewall Jackson Memorial Hospital
03.2013 - 12.2015
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Collected and documented patient medical information such as blood pressure and weight.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Called and faxed pharmacies to submit prescriptions and refills.
Education
Associate of Science - Medical Assisting
West Virginia Junior College
Bridgeport, WV
12.2009
High School Diploma -
Lewis County High School
Weston, WV
05.2007
Skills
Dictation and Transcription
Administer Payroll
Office Equipment Operation
Taking Messages
Office Supplies and Inventory
Google Docs
Timeline
Administrative Secretary
William R. Sharpe Jr. Hospital
12.2021 - Current
Certified Medical Assistant
Central Regional Jail
02.2019 - 11.2021
Health Service Worker
William R. Sharpe Jr. Hospital
01.2016 - 12.2016
Certified Medical Assistant
Stonewall Jackson Memorial Hospital
03.2013 - 12.2015
Associate of Science - Medical Assisting
West Virginia Junior College
High School Diploma -
Lewis County High School
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