Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marie Day

Dedham,MA

Summary

Service Advocate at Target with a strong record of improving customer satisfaction and achieving a 5% increase in store sales. Expertise in cash handling and team leadership, with a focus on multitasking and active listening. Proven ability to foster collaboration and drive operational excellence. Committed to delivering exceptional service experiences.

Overview

10
10
years of professional experience

Work History

Service Advocate

Target
Boston, MA
10.2017 - Current
  • Performed great customer service in a fast-paced retail setting, fostering strong connections and maintaining high satisfaction levels.
  • Handled daily cash drawer operations with precision, balancing registers and ensuring financial accuracy.
  • Demonstrated leadership by mentoring new team members, managing shifts, and coordinating team efforts to achieve store objectives.
  • Increased overall store sales by 5% during tenure by upselling, merchandising support, and providing good customer experiences.
  • Stayed calm and used clear communication to handle difficult situations with customers, solving problems quickly and keeping things positive for everyone.
  • Collaborated with teams from different departments to support promotional events and seasonal transitions, resulting in smoother operations and more traffic.

Cashier

Kings Food Markets
Short Hills, NJ
08.2015 - 05.2017
  • Collaborated with front-end staff to support customer needs effectively.
  • Processed sales transactions efficiently, minimizing customer wait times.
  • Trained new team members in cash register operations and stock management.
  • Achieved high productivity standards while processing payments for customers.
  • Properly wrapped items and bagged purchases to prevent merchandise damage.
  • Addressed customer inquiries about store policies and procedures promptly.
  • Maintained checkout area cleanliness, ensuring tidy countertops and registers.

Education

High School Diploma -

Orange High School
Orange, NJ
06.2015

Skills

  • Work ethic
  • Multitasking
  • Active listening
  • Organizational skills
  • Training and development
  • Team building and leadership
  • Decision-making
  • Microsoft Office proficiency
  • Flexibility
  • Customer service and support
  • Cash handling
  • Inventory management
  • Visual merchandising
  • Communication skills
  • Collaboration skills

Languages

English
Professional
Haitian Creole
Native/ Bilingual

Timeline

Service Advocate

Target
10.2017 - Current

Cashier

Kings Food Markets
08.2015 - 05.2017

High School Diploma -

Orange High School

Similar Profiles

CREATE PROFILE