Marie Durand
Deer Park,TX
Summary
Efficient and detail-oriented stylist with innate drive to provide exceptional service. Experienced in providing services to clients in fast paced salon environment. Positive attitude with consistent record of building clientele and achieving high rates of client retention.
Overview
8
8
years of professional experience
Work History
Hairstylist/Manager
Supercuts
09.2019 - 05.2021
- esolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Counted and documented opening and closing cash amounts daily.
- Scheduled employees to maintain adequate coverage during business hours.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Achieved personal sales goals by upselling products to meet individual needs.
Stylist (booth Rental)
Salon City
03.2018 - 09.2019
- Offered professional cuts, color and waxing services to salon clientele.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Maintained regular client list and successfully handled walk-in customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Increased revenue through effective customer service and inventory management.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
Hairstylist
Supercuts
09.2013 - 03.2018
- Consulted clientele on ideal haircut, color and styling with great attention to detail, creativity and customer service.
- Stayed up to date and knowledgeable on sanitation and safe hygiene practices.
- effectively managed time between appointments to ensure customer satisfaction.
- provided clientele with product recommendations based on individual needs and preferences.
Skills
- Staff Training and Development
- Problem-solving skills
- Scheduling
- Inventory controls
- Appointment Scheduling
- Decision-making skills
- Customer Consultation
- Highlights and lowlights
- Quick Learner
- Self Motivation
- Time Management
- Men and women haircuts
- Thermal styling
Timeline
Hairstylist/Manager
Supercuts
09.2019 - 05.2021
Stylist (booth Rental)
Salon City
03.2018 - 09.2019
Hairstylist
Supercuts
09.2013 - 03.2018