Marie Duvelsaint
Wellington
Overview
2
2
years of professional experience
Work History
Manager
Wendys Restaurant
01.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
Education
Atlantic Community High School
Accomplishments
- Achieved Result through effectively helping with Task.
- Supervised team of Number staff members.
- Achieved Result by completing Task with accuracy and efficiency.
Languages
Haitian Creole
Native or Bilingual
English
Full Professional
Timeline
Manager
Wendys Restaurant
01.2023 - Current
Atlantic Community High School