Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marie E. O’Connor

Minneapolis,MN

Summary

Professional hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Server & Bartender

Rosalia, DDP Restaurant Group
Minneapolis, MN
04.2025 - Current
  • Managed opening and closing procedures independently for the bar and dining room and provided full-service bar operations for an upscale dining experience.
  • Served multiple tables simultaneously, prioritizing tasks to maintain efficient workflow during peak hours.

Manager

Jefe Urban Cocina
Minneapolis, MN
04.2022 - 01.2025
  • Trained and mentored new staff members on operational procedures and customer engagement techniques, while also creating a positive and welcoming workplace.
  • Resolved customer complaints directly and professionally.
  • Managed front-of-house scheduling.
  • Opened and closed the business, balancing cash drawers and cash reserves, ensuring the security of property and assets.

Education

Masters of Education - Education

University of Minnesota
Minneapolis, MN
01-2023

Bachelor of Arts - English

University of Minnesota
Minneapolis, MN
12-2021

Skills

  • Experience as an educator in K12 and Adult education with an emphasis on English language learners
  • Creating lesson plans to fulfill Minnesota K-12 academic standards and to ensure ACT and SAT preparation
  • Team management, training, cash handling, and schedule planning
  • Conversational fluency in Spanish

Languages

Spanish
Professional Working

Timeline

Server & Bartender

Rosalia, DDP Restaurant Group
04.2025 - Current

Manager

Jefe Urban Cocina
04.2022 - 01.2025

Masters of Education - Education

University of Minnesota

Bachelor of Arts - English

University of Minnesota