Summary
Overview
Work History
Education
Skills
Timeline
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Marie Guillaume

The Bronx,NY

Summary

Dynamic professional with extensive experience in customer service and event coordination at White Castle Party Venue. Proven ability to manage logistics and maintain client relationships while ensuring exceptional service. Skilled in scheduling and proficient in Microsoft Office, I excel in fostering teamwork and achieving operational excellence.

Overview

5
5
year of professional experience

Work History

Counter Attendants

Panera Bread
, CT
07.2022 - 08.2022
  • Handled food preparation tasks, while maintaining a clean and sanitized work area
  • Maintained a high standard of customer service while taking in orders, handling register, and ensuring all orders were completed as requested by customers
  • Routinely supported other areas of the restaurant as necessary

Event Coordinator

White Castle Party Venue
Monroe, NY
02.2022 - 07.2022
  • Coordinated party events for kids ages 3- 13 years old with party groups of up to 20 guests including kids and adults
  • Ensured all food orders were scheduled for delivery (ensuring all allergies and food preferences were covered)
  • Managed event logistics, ensuring the availability of supplies. Decorations and equipment
  • Provided exceptional customer service, addressing inquiries and concerns; maintaining positive relationships with clients
  • Ensured smooth on-site event execution, managing setup, activities, and guest safety
  • Issued invoices for cost and updated any necessary cost for party adjustments

Manager

Victory Marketing
Stony Point, NY
08.2021 - 01.2022
  • Supervised a team of 20 staff; ensuring all shifts were covered with necessary staff at all times
  • Kept log of inventory for COVID testing supplies and PPE, data was filed via the portal
  • Created and submitted daily reports on intakes and COVID testing
  • Coordinated supply pick from various sites
  • Managed a high volume of incoming patients for necessary testing

Financial Aide Advisor

Duchess Community College
Poughkeepsie, NY
08.2021 - 12.2021
  • Assisted students enrolled in the EOP program with applying for additional tuition and housing costs
  • Ensured all proper documentation was collected and properly signed
  • Managed students' financial aid records and maintained an accurate and confidential database, ensuring data integrity and security
  • Coordinated appointments for students to receive tutoring assistance; maintaining communication with student and tutor for ongoing scheduling

Education

AA - Psychology

Duchess Community College
06.2025

Skills

  • Computer literate
  • Effective communication
  • Proficient in Microsoft Word
  • Proficient in Microsoft PowerPoint
  • Customer service experience
  • Scheduling appointments
  • Bookkeeping
  • Front desk operations
  • Staff management
  • Telephone skills
  • Customer/Client relations
  • Office administration

Timeline

Counter Attendants

Panera Bread
07.2022 - 08.2022

Event Coordinator

White Castle Party Venue
02.2022 - 07.2022

Manager

Victory Marketing
08.2021 - 01.2022

Financial Aide Advisor

Duchess Community College
08.2021 - 12.2021

AA - Psychology

Duchess Community College
Marie Guillaume