Marie Holman
New York,NY
Summary
Skilled Medical Assistant with a proven track record at Medical Associates of Manhattan, adept in clinical operations and patient care. Leveraged detail-oriented mindset and effective communication to enhance patient experience and streamline clinic processes. Demonstrated expertise in HIPAA regulations and medical reception, significantly improving operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Medical Associates of Manhattan
08.2023 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Managed multi-line phone system and pleasantly greeted patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Expedited lab results retrieval process by establishing strong relationships with external laboratory facilities.
- Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
- Assisted in inventory management, ordering supplies when necessary to maintain adequate stock levels for clinical operations.
- Prepared and processed patient referrals and transfer requests.
- Performed various administrative tasks by filing, copying and faxing documents.
Medical Assistant
Citi Medical
09.2022 - 08.2023
- Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
- Operated EKG machines to capture detailed heart activity records and assisted in interpreting results for patient assessments.
- Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
- Instructed patients on post-procedure care to support recovery and adherence to medical advice.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Education
Certificate - Medical Assistant
New Age Training
New York08-2022
High School Diploma -
Theodore Roosevelt High School
The Bronx, NY01-1996
Skills
- Detail-Oriented Mindset
- Analytical Problem Solving
- Clinical Office Operations
- Proactive Problem Solving
- Medical Receptionist Expertise
- Reception Management
- HIPAA Regulations Knowledge
- Appointment Coordination
- Healthcare Terminology
- Effective Appointment Coordination
- Effective Communication Skills
- Multitasking
Certification
- Medical Assistant
Timeline
Medical Assistant/Receptionist
Medical Associates of Manhattan
08.2023 - Current
Medical Assistant
Citi Medical
09.2022 - 08.2023
- Medical Assistant
Certificate - Medical Assistant
New Age Training
High School Diploma -
Theodore Roosevelt High School
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