Summary
Overview
Work History
Education
Skills
Timeline
Generic
Marie Jackson

Marie Jackson

Cleveland,OH

Summary

Hard-working Loss Prevention Officer with Number years of experience in Type security. Adept at working with management to devise effective loss control policies and procedures. Highly attentive in monitoring premises and skilled at identifying signs to attempted theft.

Detailed Loss Prevention professional offering proven history developing programs to mitigate corporate theft, loss and waste. Driven and dedicated with Number years of hiring and development expertise. Employed investigative and communication skills to acquire information and evidence. Developed key strategic alliances to support business objectives.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Overview

6
6
years of professional experience

Work History

Front Door Ambassador/ Loss Prevention

BJ's Wholesale
09.2021 - Current
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Trained all new executives and asset protection personnel.
  • Delivered training to all new executives and asset protection personnel, both one-on-one and in group settings.
  • Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.

Demo Event Specialist

Crossmark
12.2019 - 09.2020
  • Assisted customers in locating items, addressed questions and provided product samples.
  • Arranged demonstration areas to be appealing to attract attention of prospective customers.
  • Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
  • Recommended specific product options to meet customer needs.
  • Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
  • Prepared and delivered sleek and professional sales presentations to explain product benefits.

Cashier/ Crew Trainer

Aldi's
08.2015 - 12.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Education

General Studies

John Marshall High School
Cleveland, OH
06.1995

Skills

  • Legal Procedures
  • CCTV Surveillance
  • Task Prioritization
  • Shrink Minimization
  • Recovering Merchandise
  • Theft Monitoring
  • Safety Violations
  • Store Operations
  • Loss Prevention Policies
  • Community Events
  • Dock Loading
  • Sanitation Checks
  • Shoplifter Detention

Timeline

Front Door Ambassador/ Loss Prevention

BJ's Wholesale
09.2021 - Current

Demo Event Specialist

Crossmark
12.2019 - 09.2020

Cashier/ Crew Trainer

Aldi's
08.2015 - 12.2019

General Studies

John Marshall High School
Marie Jackson