Summary
Overview
Work History
Education
Skills
Timeline
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Marie Jackson

New Brighton,MN

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Talented task associate goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.

Overview

4
4
years of professional experience

Work History

Shift Lead Manager

Dairy Queen
03.2020 - 01.2023
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.

Crew Member

AMC Theatres
01.2023 - 08.2023
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Prepared products following restaurant, health, and safety standards and procedures.

Task Associate

Ulta Beauty
09.2023 - 11.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Managed customer relations through communication and helpful interactions.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

Bachelor of Science - Animal Sciences

Montna State University
Bozeman, MT
05.2027

High School Diploma -

Irondale Senior High School
New Brighton, MN
06.2023

Skills

  • Multitasking skills
  • Daily task assistance
  • Organization and prioritizing tasks
  • Stocking and replenishing
  • Verbal and written communication
  • Point-of-sale transactions
  • Training and mentoring

Timeline

Task Associate

Ulta Beauty
09.2023 - 11.2023

Crew Member

AMC Theatres
01.2023 - 08.2023

Shift Lead Manager

Dairy Queen
03.2020 - 01.2023

Bachelor of Science - Animal Sciences

Montna State University

High School Diploma -

Irondale Senior High School

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Marie Jackson