MARIN LESHNOWER
ROCHESTER,NEW YORK
Summary
Experienced and self-motivated Manager bringing forth valuable industry experience and a passion for management. Results oriented with a proven track record of working collaboratively with team members to achieve goals. Experienced in both retail and culinary settings, and adept at effectively managing all operations.
Overview
3
3
years of professional experience
Work History
Shift Lead Manager
Walgreens
08.2023 - Current
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards.
- Exercised composure under pressure and in escalated customer service scenarios.
Manager
Whitehouse Liquor and Wine
01.2021 - 08.2023
- Developed and implemented a system to track and monitor customer inquiries, resulting in faster response times
- Engaged customers through suggestive selling and product knowledge
- Managed and oversaw the daily operations of the store, including scheduling, inventory, and ensuring that all store policies were followed.
Event Planner
Saunders College of Business at Rochester Institute of Technology
09.2021 - 05.2023
- Developed a comprehensive event plan, including agenda, speakers, catering, decorations, and entertainment
- Utilized the latest event technology to ensure a successful event.
Banquet Division Assistant Manager
Hyatt Regency Chesapeake Bay
05.2022 - 08.2022
- Schedule, guide, and delegate a strong team for events up to 500 guests
- Communicated with clients, management, and staff to execute events flawlessly.
Dining Room Server
Seasons 52 Restaurant
05.2021 - 08.2021
- Provided a memorable dining experience for guests by offering attentive service and suggesting menu items
- Demonstrated a positive attitude and enthusiasm when interacting with customers, resulting in increased customer loyalty.
Education
Bachelor of Science - Hospitality And Tourism Management
Rochester Institute of Technology
Rochester, New York05.2023
Bachelor of Science -
Colby Sawyer College
05.2020
Skills
- Interpersonal Communication Skills
- Excellent Customer Service Skills
- Multitasking Skills
- Time Management Skills
- Project Management Skills
- Event Management
- Team Motivation
- Inventory management
Personal Information
Title: Manager
Timeline
Shift Lead Manager
Walgreens
08.2023 - Current
Banquet Division Assistant Manager
Hyatt Regency Chesapeake Bay
05.2022 - 08.2022
Event Planner
Saunders College of Business at Rochester Institute of Technology
09.2021 - 05.2023
Dining Room Server
Seasons 52 Restaurant
05.2021 - 08.2021
Manager
Whitehouse Liquor and Wine
01.2021 - 08.2023
Bachelor of Science - Hospitality And Tourism Management
Rochester Institute of Technology
Bachelor of Science -
Colby Sawyer College