Dedicated and experienced professional with a strong background in customer service, communication, supervision, and operations. Seeking to leverage my skills and experience within a dynamic and fast-paced environment.
Overview
5
5
years of professional experience
Work History
Sole Staff, School Cafe
Spitzer School of Architecture
Manhattan, New York
01.2023 - 07.2024
Managed daily cafe operations single-handedly.
Prepared and served food and beverages.
Handled payment transactions and maintained inventory.
Ensured cleanliness and compliance with health regulations.
Diner Supervisor
Fat Phill’s Netherlands
The Hague
07.2020 - 06.2022
Supervised diner operations and staff.
Ensured customer satisfaction and efficient service.
Managed inventory and supply orders.
Barista
Starbucks (Netherlands)
The Hague
08.2019 - 09.2020
Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Prepared beverages
Stocked shelves with ingredients needed to make coffee drinks.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Education
Bachelor of Arts - Communications
City College of New York of The City University of New York, The
New York, NY
01-2024
Associate of Arts - Mass Communication
Dominica State College The
Dominica
06-2017
Some College (No Degree) - International Business Communication
HAN University International School of Business
Netherlands
Skills
Time Management
Effective communication
Team leadership
Bilingual in English, French, and Creole
Customer service excellence
Operations management
Timeline
Sole Staff, School Cafe
Spitzer School of Architecture
01.2023 - 07.2024
Diner Supervisor
Fat Phill’s Netherlands
07.2020 - 06.2022
Barista
Starbucks (Netherlands)
08.2019 - 09.2020
Bachelor of Arts - Communications
City College of New York of The City University of New York, The
Associate of Arts - Mass Communication
Dominica State College The
Some College (No Degree) - International Business Communication
Special Education Teacher – IRB at Farias-Spitzer Elementary School / Comal ISDSpecial Education Teacher – IRB at Farias-Spitzer Elementary School / Comal ISD
Mathematics Teacher at High School For Construction Trades, Engineering And ArchitectureMathematics Teacher at High School For Construction Trades, Engineering And Architecture