Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Grandview High School Cafe Staff
Grandview ISD
Grandview, TX
01.2022 - 08.2023
Operated cash register accurately and efficiently during transactions.
Greeted customers and provided excellent customer service.
Ensured compliance with all health department regulations regarding food safety standards.
Customer Service Representative
Group O Supply Chain Solutions
Roanoke, TX
09.2020 - 12.2021
Assisted callers/customers for multiple companies through a call center, i.e. Texas Covid-19 Hotline, AT&T, TXU.
Provided callers/customers with the most helpful resolution to their needs.
Office Assistant/Sales
Kennedy Roofing Specialists
Fort Worth, TX
01.2016 - 09.2020
Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
Answered telephones, directed calls, and took messages.
Completed and mailed contracts, invoices or checks.
Education
Joshua High School
Joshua, TX
Skills
Inbound and Outbound Calling
Appointment Scheduling
Problem-Solving Abilities
Grammar
Customer Service
Reading Comprehension
Active Listening
Typing Proficiency
Positive and Professional
Affiliations
I am a married, grandmother of eight, who loves nothing better than spending time with my family and friends.
My husband and I are very active in our local church. We teach a Sunday School Class, and oversee many of the activities.
Timeline
Grandview High School Cafe Staff
Grandview ISD
01.2022 - 08.2023
Customer Service Representative
Group O Supply Chain Solutions
09.2020 - 12.2021
Office Assistant/Sales
Kennedy Roofing Specialists
01.2016 - 09.2020
Joshua High School
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