Marie Mattioli
Massena,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Care Manager
LIFEPlan CCO NY
Potsdam, NY
01.2019 - 03.2022
- Maintained Electronic Health Record (EHR) for members; coordination of HCBS Waiver Services and Community Services/Supports
- Assisted members in connecting with community resources to assist them daily living needs to maintain self-esteem and general wellness.
- Assisted members in making referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
- Arranged transportation and documented details of discharge transition plans.
Medicaid Services Coordinator
Nysarc
Potsdam, NY
06.2016 - 12.2018
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Managed caseload of up to 40 individuals and families.
- Developed productive working relationships with churches, schools, government agencies and charitable organizations.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Designed individualized service plans that took into account clients' goals and preferences.
Direct Support Professional
Nysarc
Massena, NY
10.2010 - 06.2016
- Assisted disabled clients to support independence and well-being.
- Developed rapport to create safe and trusting environment for care.
- Assisted with daily living activities, running errands and household chores.
- Supported daily hygiene needs of members by assisting with bathing, dressing, dental care and personal grooming.
Education
Bachelor of Science - Community Health Services
SUNY Potsdam
Potsdam, NY05.2009
Associate of Applied Science - Administrative Assistant
SUNY Canton
Canton, NY05.2006
Skills
- Time Management
- Critical Thinking
- Verbal and Written Communication
- Health Information Systems
- Patient Advocacy
- Member Evaluations/Assessments
- Decision Making
- Habilitation Program Implementation
- CQL Training (The Council of Quality and Leadership)
- HIPAA Guidelines
Timeline
Care Manager
LIFEPlan CCO NY
01.2019 - 03.2022
Medicaid Services Coordinator
Nysarc
06.2016 - 12.2018
Direct Support Professional
Nysarc
10.2010 - 06.2016
Bachelor of Science - Community Health Services
SUNY Potsdam
Associate of Applied Science - Administrative Assistant
SUNY Canton
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