Marie McCay
Lester,AL
Summary
Dynamic leader and innovative artist with a proven track record at MarieMcCayArts and Publix, enhancing customer satisfaction and driving sales through creative excellence and marketing. Pursing effective team management and family like environment. Skilled in small business operations and verbal communication, adept at fostering strong client relationships and staying ahead of market trends. Exceptional collaborator with clients as a individuals to hear their true vision and bring them to life to life.
Overview
5
5
years of professional experience
Work History
Owner/Artist
MarieMcCayArts
01.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Made use of materials, such as ink, watercolors, charcoal, oil, paints, and pencils to complete unique piece for customers.
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
Lead Cake Decorator
Publix
02.2020 - Current
- Enhanced customer satisfaction by creating visually appealing and delicious custom cake designs.
- Increased bakery sales by showcasing innovative cake designs in-store.
- Streamlined the cake decorating process for increased efficiency and reduced waste.
- Optimized productivity by efficiently allocating tasks among team members based on individual strengths and workload capacity.
- Mentored junior decorators, fostering a positive work environment and promoting professional growth.
- Collaborated with team members to develop new techniques and decoration styles, improving overall quality.
- Maintained high standards of cleanliness in the workspace, adhering to food safety regulations.
- Managed inventory of decorating supplies, ensuring timely replenishment and minimizing downtime.
- Attended industry conferences and workshops to stay informed about current trends in cake design techniques and materials.
- Developed strong relationships with clients through excellent communication and attention to detail.
Education
No Degree - Arts
University of North Alabama
Florence, ALAssociate of Science - Art Education
Calhoun Community College
Tanner, AL05-2024
Skills
- Small business operations
- Verbal and written communication
- Project estimating
- Marketing
- Consulting
- Product branding
- Market trend awareness
- Sales oversight
- Profit and loss analysis
- Effective leader
Timeline
Owner/Artist
MarieMcCayArts
01.2022 - Current
Lead Cake Decorator
Publix
02.2020 - Current
No Degree - Arts
University of North Alabama
Associate of Science - Art Education
Calhoun Community College
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