Driven Loan Officer with track record in mortgage and home lending product sales. Demonstrating strong interpersonal skills and exceptional service throughout sales process.
Overview
16
16
years of professional experience
Work History
Loan Officer
GMAC Mortgage
St Louis, MO
12.2007 - 10.2018
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
Proactively identified solutions for customers experiencing credit issues.
Monitored pipelines to track and log status of loans.
Assessed aging accounts and initiated collection strategies based on conditions.
Compiled closing packages for drafting and presentation accuracy.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Originated, reviewed, processed, closed and administered customer loan proposals
Examined customer loan applications for loan approvals and denials
Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set
Loan Officer
First National Mortgage Sources
St Louis, MO
03.2002 - 08.2007
Submitted loan applications to underwriter for verification and recommendations.
Originated, reviewed, processed, closed and administered customer loan proposals.
Recommended loan approvals and denials based on customer loan application reviews.
Maintained strict confidentiality of bank records and client information.
Reviewed and edited loan agreements to promote efficiency and accuracy.
Complied with regulatory requirements of Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
Advised clients on mortgage, education and personal loans.
Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
Developed and maintained relationships with local real estate agents.
Submitted loan applications to underwriter for verification and recommendations
Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements