Marie Migliaccio
Coordinator for translation
MN
Languages
Spanish
Summary
- Talented professional considered knowledgeable leader and dedicated problem solver. Brings 3 plus years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
- Fluent in Spanish/English
Background includes working in environments to perform document and verbal translation services. Excellent listening and communication skills with organized and systematic approach. Delivers high level of accuracy in Spanish to English translations.
Overview
2
2
years of professional experience
Work History
Customer Service Specialist
2nd Avenue Thrift Store
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed customer service improvement initiatives to decrease customer wait times.
- Resolved concerns with products or services to help with retention and drive sales.
- Reinforced established quality control standards and followed procedures for optimal customer interactions
- Collected customer feedback and made process changes to exceed customer satisfaction goals
Translation Coordinator
2nd Ave Thrift Store
Dale City , VA
05.2021 - 10.2021
- Listened to meetings and translated confidential information.
- Played key role in international business efforts, working with sales and client groups to optimize collaboration.
- Worked with other translators to facilitate real time conversations.
- Conferred with subject matter experts and other colleagues to establish precise understanding of specialized concepts.
- Played key role in international business efforts, working with sales and client groups to optimize collaboration
Backroom Coordinator
Avenue Thrift Store
Dale City, VA
09.2020 - 10.2021
- Boxed, labeled and moved items to keep production lines moving swiftly
- Contributed to team-based environment to maintain line productivity and meet expected deadlines
- Assigned individual work plans and reviewed jobs to accomplish tasks within expected parameters.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Supervised processing of orders, order tracking and delivery of goods
- Hired, trained and on-boarded new team members and conducted evaluations to boost performance
Education
C
Bachelor of Business - Business
South University
Savannah, GASkills
used uline pallet to move hundres of pounds
- I demonstrated coordination of area of customer service and production team work expert with developed aptitude for helping to manage communication between co-workers and managers
- worked with people with different cultural backgrounds
- Following Instructions
- Safety Standards Compliance
- Attention to Detail
- Materials Assembly
Timeline
Translation Coordinator
2nd Ave Thrift Store
05.2021 - 10.2021
Backroom Coordinator
Avenue Thrift Store
09.2020 - 10.2021
Customer Service Specialist
2nd Avenue Thrift Store
C
Bachelor of Business - Business
South University