Marie Miyake
THUMA
San Francisco,CA
9
years of professional experience
Results-driven retail leader with 8 years of experience in premium retail, home, lifestyle, fashion, and bridal sectors. Led high-performing teams and launched new retail environments while enhancing talent development and driving sales. Combines operational excellence with compelling brand storytelling and visual presentation to create personalized guest experiences.
Work History
Store Manager
1 Year 4 Months- Lead the San Francisco flagship team, overseeing daily retail operations, sales performance, guest experience, merchandising, and team development.
- Recruited, hired, trained, and developed new team for Thuma's San Francisco location, ensuring readiness for successful store launch.
- Recruited, hired, trained, and developed a new team in preparation for the opening of Thuma's San Francisco location.
- Partnered with leadership and internal teams to refine retail processes, enhancing guest experience during brand expansion.
- Monitor business performance and use sales and behavioral metrics to identify opportunities, establish team priorities, and improve performance.
- Monitored business performance and utilized sales and behavioral metrics to identify opportunities and establish team priorities.
- Maintain a high standard of brand presentation and store operations across both retail and café environments.
Store Manager
7 Months- Led day-to-day operations and performance for a San Francisco retail location, balancing sales goals, team leadership, operational execution, and customer experience.
- Coached and developed associates, enhancing sales performance, customer engagement, and brand knowledge.
- Coached and developed associates to strengthen sales performance, customer engagement, and brand knowledge.
- Managed operational standards, visual presentation, inventory, and store readiness to ensure optimal store performance.
- Supported customer retention and loyalty through personalized service and effective relationship building.
Store Leader
1 Year 1 Month- Led daily operations of ThirdLove Fillmore location, ensuring effective team leadership, optimizing sales performance, managing inventory, enhancing customer experience, and upholding store standards.
- Recruited, hired, trained, and coached sales associates while providing ongoing performance feedback to develop a high-performing team.
- Analyzed sales performance and identified opportunities to improve team results and achieve business goals.
- Oversaw visual merchandising and collaborated with visual partners to maintain a cohesive and engaging brand presentation.
- Delivered highly personalized customer experiences through expert bra fitting, product education, and consultative selling.
- Built relationships within the local community through events, partnerships, and customer engagement initiatives.
- Resolved customer concerns and executed service recovery strategies to foster long-term customer satisfaction and retention.
Store Leader
5 Months- Managed daily store operations for a premium home and textiles retailer, with responsibility for sales performance, team leadership, customer experience, inventory, and visual standards.
- Developed associates' product knowledge and customer service skills to meet sales expectations.
- Analyzed sales performance, identifying opportunities and creating strategies that enhanced store results.
- Trained and developed associates on product knowledge, customer service, and sales expectations.
- Provided personalized product recommendations and service, enhancing customer experience during purchase journey.
Sales Supervisor/Bra Fit Specialist
5 Months- Collaborated with store leadership to enhance sales performance, customer experience, and daily operations.
- Coached associates on bra fitting techniques, sales strategies, product knowledge, and customer service.
- Built lasting customer relationships through thoughtful follow-up and personalized service.
- Supported Store Leadership in driving sales performance, customer experience, and daily store operations.
- Analyzed sales performance to identify improvement opportunities that enhanced team results.
Inventory Manager/Bridal Consultant
1 Year 6 Months- Guided brides through highly personalized consultations to identify dresses and accessories aligned with their style, preferences, and budget.
- Managed inventory for wedding dresses and accessories, ensuring accurate records and efficient stock organization.
- Oversaw replenishment, labeling, and organization, enhancing inventory database accuracy.
- Conducted inventory audits and quality checks to identify discrepancies, ensuring merchandise met boutique quality standards.
- Built trust with clients during high-touch, emotionally significant purchasing experiences.
Style Consultant/Peer Trainer
1 Year 9 Months- Delivered tailored styling and product recommendations to enhance customer satisfaction and meet individual budgets.
- Ensured optimal sales floor presentation and organization, enhancing visual appeal and product accessibility.
- Trained peers by supporting onboarding and training for new team members.
- Trained new hires on company policies and customer service, facilitating smoother onboarding and team integration.
Cashier
1 Year 4 Months- Processed customer orders and payments accurately while managing cash register operations.
- Processed customer orders and payments accurately, ensuring smooth cash register operations.
- Executed opening and closing procedures, including stocking and cleaning, to maintain efficient restaurant operations.
Seasonal Associate
3 Months- Assisted customers in discovering products, completing purchases, and addressing store needs during peak holiday season.
- Ensured organized merchandise, timely replenishment, and appealing store presentation to enhance customer experience.
- Executed accurate transaction processing while actively promoting ongoing sales initiatives.
- Developed strong foundational skills in customer service, product knowledge, and retail sales.
Education
Bachelor of Arts - Dance
Skills
Retail Leadership
Store Openings
Operations Management
Sales Strategy
Customer Experience
Clienteling
Consultative Selling
Store Presentation
Team Development
Staff Training
Product Knowledge
Visual Merchandising
Inventory Management
Sales Analysis
Sales Performance Metrics
Timeline
Store Manager
THUMA
04.2025 - CurrentRead More
Store Manager
MARINE LAYER
09.2024 - 04.2025Read More
Store Leader
THIRDLOVE (Powered by Leap)
08.2023 - 09.2024Read More
Store Leader
COYUCHI (Powered by Leap)
03.2023 - 08.2023Read More
Sales Supervisor/Bra Fit Specialist
THIRDLOVE (Powered by Leap)
10.2022 - 03.2023Read More
Inventory Manager/Bridal Consultant
JANENE'S BRIDAL BOUTIQUE, LLC
04.2021 - 10.2022Read More
Style Consultant/Peer Trainer
TARGET
10.2018 - 07.2020Read More
Seasonal Associate
BOXLUNCH
10.2017 - 01.2018Read More
Cashier
CHARLEYS PHILLY STEAKS
03.2017 - 07.2018Read More
San Francisco State University
Bachelor of Arts from Dance
Read More