Marie Rice
Greensboro,NC
Summary
Results-driven professional with a focus on enhancing service delivery and customer satisfaction. Proven ability to lead teams and streamline operations, optimizing efficiency and fostering collaboration.
Overview
11
11
years of professional experience
Work History
Community Solutions Tech Support Level 3
Charter Spectrum
Greensboro, NC
11.2020 - 02.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
General Manager
Pizza Hut
Kernersville, NC
11.2019 - 11.2020
- Led operational strategies to enhance service delivery and customer satisfaction.
- Streamlined inventory management processes to reduce waste and improve cost efficiency.
- Mentored and trained staff on best practices for food safety and quality standards.
- Analyzed sales data to identify trends and inform strategic menu adjustments.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Restaurant Manager
Doubletree By Hilton
Greensboro, NC
06.2015 - 03.2019
- Led daily operations to ensure exceptional guest experiences and service quality.
- Managed staff scheduling, training, and performance evaluations to optimize team efficiency.
- Developed and implemented standard operating procedures to enhance operational consistency.
- Monitored inventory levels and coordinated with suppliers for timely stock replenishment.
- Carefully interviewed, selected, trained, and supervised staff.
Education
Bachelor of Science - Hospitality And Tourism Management
University of North Carolina At Greensboro
Greensboro, NC05-2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Computer skills
Timeline
Community Solutions Tech Support Level 3
Charter Spectrum
11.2020 - 02.2026
General Manager
Pizza Hut
11.2019 - 11.2020
Restaurant Manager
Doubletree By Hilton
06.2015 - 03.2019
Bachelor of Science - Hospitality And Tourism Management
University of North Carolina At Greensboro