Marie Riley
Springfield,IL
Summary
Driven and focused individual that excels in a fast paced environment. Seeking a role of responsibility and value. Skill sets in employee management and administrative tasks. Passionate about supporting clients dealing with physical, intellectual, and mental health concerns as well as offering family support. Caring, vigilant, and devoted to clients and coworkers. Bringing top-notch multitasking, organizational, and conflict management skills.
Overview
10
10
years of professional experience
Work History
Parent Liaison/LIC Coordinator
Sangamon County Dept. Of Public Health CFC #18
Springfield , IL
2024.04 - Current
- Provide support to families in need by connecting them with relevant community resources.
- Advocate for families by maintaining open line of communication between parents and school personnel.
- Establish partnerships with local businesses and organizations to facilitate knowledge of Early Intervention.
- Develop strong relationships with parents through consistent communication and active listening, promoting a positive EI experience.
- Facilitate effective communication between school staff and families by serving as liaison during IEP meetings, and other important events.
- Managed confidential information regarding clients while maintaining strict adherence to privacy laws and guidelines.
- Advocate for both parents and children, ensuring fair treatment for all involved parties.
- Offer parents information on trainings, services and childcare.
- Present talks to families, administrators, and community groups outlining support and service opportunities.
- Identify available community resources and programs for families of disabled children.
- Enhance operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Collaborate with other agencies to develop strategic plans aligning with overall Early Intervention objectives, fostering a unified approach toward shared goals.
Foster Care Case Aide
Lutheran Child And Family Services Of Illinois
Springfield , IL
2023.12 - 2024.04
- Facilitated positive relationships between foster children and their families through regular communication and family visits.
- Coordinated transportation to appointments, school functions, and extracurricular activities for timely attendance and participation.
- Advocated on behalf of foster children in court hearings to ensure their best interests were represented during legal proceedings.
- Managed caseloads efficiently while maintaining high-quality service delivery.
- Maintained accurate records of daily interactions, progress reports, and incident documentation to ensure thorough understanding of each child''s situation.
- Provided crisis intervention during difficult situations involving behavior management or family conflicts for effective resolution.
- Supported successful reunification efforts with biological families through diligent monitoring of progress towards established goals.
- Participated in ongoing training workshops for continuous professional growth and knowledge enhancement within foster care services.
- Contributed to overall success of foster care system by working collaboratively with team members and demonstrating dedication to improving outcomes for children.
- Provided transportation for children and parents to and from visits and court.
- Conducted mandatory job training and life skill classes to assist clients receiving specific benefits.
- Documented data and completed accurate updates to case records.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Family Support Case Aide
Rutledge Youth Foundation
Springfield , IL
2020.08 - 2023.10
- Transport children to and from parental and medical visits.
- Facilitated positive relationships between foster children and their families through regular communication and family visits. Developed rapport to create safe and trusting environment for care.
- Supported successful reunification efforts with biological families through diligent monitoring of progress towards established goals.
- Participated in ongoing training workshops for continuous professional growth and knowledge enhancement within foster care services.
- Contributed to court proceedings, advocating for family's best interests, and testifying as needed.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Advocated on behalf of foster children in court hearings to ensure their best interests were represented during legal proceedings.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Provided compassionate support during crisis situations, implementing de-escalation techniques when necessary.
Program Coordinator
Help At Home Inc.
Spingfield/Peoria , IL
2018.01 - 2020.09
- Maintained staff tracking, quarterly training and employee records for approximately 50-60 employees.
- Monitored timesheets. Entered payroll utilizing several different billing codes. Completed bi-weekly payroll for 50-60 employees.
- Developed strong working relationships with management team through effective communication skills.
- Worked with manager and supervisor to plan and coordinate schedules.
- Scheduled procedures, doctor appointments for average of 30 individuals to maintain state standards.
- Gathered employee data to develop monthly work schedules, enabling proper staffing.
- Processed, approved all scheduling changes to administrative calendars using Outlook.
- Input data in Excel to create updated status reports for quick reference of staff and consumer tracking.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Interviewing and onboarding of new employees
- Scheduled regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Direct Support Professional
Help At Home Inc.
Springfield , IL
2018.01 - 2019.02
- Client care and delivery of treatments with timely medication administration and specimen collection.
- Updated client files with current information about vitals, behaviors and other data relevant to treatment planning.
- Minimized injuries to staff and clients offering important support or restraint to control patient movements.
- Enhanced successful client outcomes by helping each participate in recreational activities alone or in groups.
- Monitored progress and documented any client health status changes, keeping healthcare team updated.
- Completed entries in logbooks, journals and care plans to accurately report client progress.
- Maintained clean, safe and well-organized client environment.
- Assisted disabled clients to facilitate independence and well-being.
Lead Direct Support Professional
Bethesda Lutheran Communities
Springfield , IL
2014.10 - 2018.01
- Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
- Documented vitals, behaviors and medications in client medical records.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Scheduled and accompanied clients to medical appointments.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Supervised 8 household staff.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained client ledgers, Visa ledgers, track and record all petty cash and generate monthly reports using Excel
- Performed all other job duties of the DSP
Education
High School Diploma -
Girard High School
Girard, IL05.1986
Skills
- Operations and HR Experience
- Payroll and Bookkeeping Experience
- Knowledge of MS Word/Excel/Outlook
- Developmental/Intellectual Disabilities Experience
- Crisis Management and Intervention Experience
- CPI and MANDT Training
- HIPPA Certified
- Medication Administration/Medical chart documentation
Additional Information
Previously held a number of diverse positions including experience in office management of a small HVAC company, office assistant at a long term healthcare facility, office/clerical support for a non-profit agency specializing in helping at risk youth, chiropractic assistant, special education aide, school bus driver, and operator of a home business for 7 years.
Timeline
Parent Liaison/LIC Coordinator
Sangamon County Dept. Of Public Health CFC #18
2024.04 - Current
Foster Care Case Aide
Lutheran Child And Family Services Of Illinois
2023.12 - 2024.04
Family Support Case Aide
Rutledge Youth Foundation
2020.08 - 2023.10
Program Coordinator
Help At Home Inc.
2018.01 - 2020.09
Direct Support Professional
Help At Home Inc.
2018.01 - 2019.02
Lead Direct Support Professional
Bethesda Lutheran Communities
2014.10 - 2018.01
High School Diploma -
Girard High School
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