Marie Ross
Chandler,AZ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
35
35
years of professional experience
Work History
Fashion Team Associate
Walmart
Mesa, Arizona
10.2025 - Current
- Assisted customers in locating merchandise throughout the store.
- Operated cash register and processed customer transactions efficiently.
- Organized stock shelves to maintain product availability and presentation.
- Maintained cleanliness and organization of sales floor and backroom areas.
- Handled customer inquiries and resolved issues promptly and effectively.
Main Cage Cashier
MGM Grand Detroit Casino
Detroit, MI
06.1999 - 09.2025
- Processed cash and chips for guests at gaming tables and machines.
- Maintained accurate cash drawer balances during each shift.
- Assisted guests with transactions and inquiries in a friendly manner.
- Coordinated with security to address any suspicious activities promptly.
- Trained new cashiers on procedures and customer service standards.
- Ensured cleanliness and organization of the cage area throughout shifts.
- Utilized various software programs to complete daily tasks accurately and quickly.
- Ensured security of all monies handled in the Main Cage area.
- Performed minor maintenance on equipment when needed.
- Assisted customers with cashing checks, making deposits, withdrawing funds, and other banking services.
- Maintained confidentiality of customers' transactions.
Teller
NBD Bank
Detroit, Michigan
05.1996 - 06.1999
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and banking services.
- Maintained cash drawer accuracy and balanced daily transactions.
- Promoted bank products to enhance customer relationships.
- Ensured compliance with bank policies and procedures during transactions.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Maintained confidentiality of all customer records and information according to company policies.
Lead Retail Sales Associate
Petrie Retail Stores
Dearborn, Michigan
03.1991 - 05.1996
- Led team in delivering exceptional customer service and product knowledge.
- Trained new associates on sales techniques and store policies.
- Resolved customer complaints in a professional manner.
- Managed opening and closing procedures of the store, including cash handling.
- Coordinated visual merchandising to enhance product displays and appeal.
- Organized promotional campaigns to drive traffic into the store.
- Collaborated with management to implement promotional strategies effectively.
Education
High School Diploma -
Redford High School
Detroit, MI06-1984
Skills
- Fashion displays
- Point of sale
- Customer service
- Inventory management
- Customer relationship management
- Cash handling
Timeline
Fashion Team Associate
Walmart
10.2025 - Current
Main Cage Cashier
MGM Grand Detroit Casino
06.1999 - 09.2025
Teller
NBD Bank
05.1996 - 06.1999
Lead Retail Sales Associate
Petrie Retail Stores
03.1991 - 05.1996
High School Diploma -
Redford High School