Marie Salamanca
Las Vegas,NV
Summary
Dedicated professional with expertise in customer service and inventory management. Proven ability to enhance operational efficiency while ensuring high levels of customer satisfaction. Dynamic team leader with a proven track record in customer service excellence and inventory management. Committed to enhancing customer experiences while ensuring operational efficiency.
Overview
20
20
years of professional experience
Work History
Clerk
Sprouts Farmers Market Inc.
Las Vegas, Nevada
04.2026 - Current
- Provided product recommendations based on customer inquiries to improve satisfaction.
- Coordinated with team members for timely inventory restocking, supporting operational efficiency.
- Managed backroom inventory using effective storage techniques.
- Ensured compliance with food safety standards during product handling.
- Ensured cleanliness and organization of store shelves and displays to enhance customer experience.
Cashier Team Lead
jennys mexican grill
Las Vegas, Nevada
03.2007 - 10.2017
- Supervised cashier team to ensure efficient service during peak hours.
- Trained new cashiers on register operations and customer service standards.
- Handled customer inquiries and resolved issues with professionalism and care.
- Managed cash drawer accuracy and ensured compliance with company policies.
- Conducted regular inventory checks to support supply management efforts.
- Assisted cashiers with resolving customer complaints and inquiries.
Administrative Assistant
Eldorado Medical
Las Vegas, Nevada
06.2013 - 02.2014
- Prepared medical documents and reports for review, ensuring accuracy and compliance.
- Managed incoming calls and directed inquiries to appropriate personnel for efficient communication.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Supported billing processes by verifying patient insurance information.
- Organized patient records and maintained confidentiality standards.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Entered data into spreadsheets using Microsoft Excel, maintaining organized and accurate records.
Medical Office Assistant
Wee Care Pediatrics
Las Vegas, Nevada
01.2013 - 06.2013
- Maintained medical records in electronic health record system to ensure accurate and accessible patient information.
- Verified insurance and resolved patient billing inquiries to enhance patient satisfaction.
- Collected information, verified insurance, and collected co-payments for patients during check-in.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Managed patient scheduling and appointment confirmations for pediatric care.
- Addressed patient inquiries and scheduled appointments to streamline front desk operations.
- Maintained smooth flow of examinations to keep appointments on schedule.
- Assisted with referrals and prepared medical records for patients.
- Processed patient referrals for specialist consultations and services. for specialist visits or diagnostic tests.
- Supported front desk operations by greeting patients and answering phone inquiries.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
Education
Graduate Certificate - Medical Administration
Everest College
Henderson, NV03-2012
Skills
- Point of sale management
- Customer service excellence
- Product recommendations
- Product knowledge
- Inventory management
- Compliance adherence
- Team coordination
- Medical record management
- Team leadership
- Problem solving
- Time management
- Adaptability
Timeline
Clerk
Sprouts Farmers Market Inc.
04.2026 - Current
Administrative Assistant
Eldorado Medical
06.2013 - 02.2014
Medical Office Assistant
Wee Care Pediatrics
01.2013 - 06.2013
Cashier Team Lead
jennys mexican grill
03.2007 - 10.2017
Graduate Certificate - Medical Administration
Everest College