Naya Awai
New York,NY
Summary
I am solution-orientated because my protracted experience in planning, supporting, organizing, and commitment has allowed me to cover different skill sets to obtain value. I am compelled to provide an audience with cosmic customer service and accounting support. I'm aiming to leverage my involvement and intelligence in maximizing my proficiency with Microsoft Office. With a strong track record of problem-solving, I consistently contribute to organizational success and foster a culture of continuous improvement.
Overview
6
6
years of professional experience
Work History
Filing Clerk
A1 Brooklyn Brokerage
Brooklyn, NY
12.2023 - Current
- Provided support to staff members regarding the organization of files.
- Monitored inventory levels of supplies used for filing purposes.
- Processed incoming mail, sorted documents, and distributed appropriately.
- Prepared and organized files for storage, archiving, and retrieval.
Residential Program Specialist
ADAPT Community Network
Brooklyn, NY
10.2022 - Current
- Produced accurate records and documented client data in company databases.
- Implemented a community-based rehabilitation and case management service to high-risk mentally ill patients.
- Advised patients to take prescribed medications or nutritional supplements.
- Guided clients through transition to independent living within community. Physiqued and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
Amazon Associate
Amazon
Bethpage, NY
05.2021 - 01.2022
- Indicated warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety. Acknowledged deliveries, scanned packages and updated orders in internal database.
- Identified defective material and reported issues to management. Performed and sorted multiple types of products for loading. Examined packages and goods for damage and notified vendors of replacement needs. Maintained clean workstations and pallet area.
- Qualified and completed warehouse orders for delivery or pickup according to schedule. Transformed inventory and production information using warehouse management systems and scanner guns.
Receptionist
The Dolly Beauty Bar
Brooklyn, NY
09.2020 - 01.2021
- Anticipated and confirmed appointments. Conveyed administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Advised daily calendars, set appointments with clients and planned daily office events. Mended incoming mail and directed to correct personnel each day.
- Modified and recorded customer or client information to maintain accounts. Apportioned visitors by greeting, welcoming, and directing to appropriate personnel.
- Acknowledged phone calls, provided information and connected callers to appropriate personnel.
Summer Camp Counselor
Hofstra University
Uniondale, NY
06.2019 - 08.2019
- Enforced discipline and policies to protect safety of recreational activity participants. Coordinated and led group activities for campers and counselors.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment. Supervised campers during private lessons in golf, tennis and other sports.
- Advised campers of daily schedules and provided regular timing updates to prevent lateness to subsequent activities.
- Civilized campers in various sports and activities to improve skills and promote fun experiences. Documented attendance and checked on late campers.
Computer Lab Secretary
Morrisville State College
Morrisville, NY
11.2018 - 03.2019
- Delivered academic assistance to students and study aids to improve course material comprehension.
- Demonstrated students how to use common computer applications to create Word documents, spreadsheets and presentations. Advised students how to use both Apple and Microsoft applications and operating systems.
- Directed students keyboard shortcuts and other techniques to save time and improve productivity.
- Created drills and exercises to help students memorize key locations and improve typing speed and accuracy.
Education
Business Marketing
College of Staten Island of The City University of New York
Staten Island, NY12.2024
Skills
- Client assistance referrals
- Report preparation
- Active listening
- Effective communicator
- Microsoft office
- Relationship building
- Customer service
- Youth advocacy
- File Organization
- Deadline-oriented
- Document Management
- Confidentiality
- Organizational Skills
- Strong problem solving
Timeline
Filing Clerk
A1 Brooklyn Brokerage
12.2023 - Current
Residential Program Specialist
ADAPT Community Network
10.2022 - Current
Amazon Associate
Amazon
05.2021 - 01.2022
Receptionist
The Dolly Beauty Bar
09.2020 - 01.2021
Summer Camp Counselor
Hofstra University
06.2019 - 08.2019
Computer Lab Secretary
Morrisville State College
11.2018 - 03.2019
Business Marketing
College of Staten Island of The City University of New York
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