Marie Shmytova
Seattle
Summary
Experienced with managing executive-level administrative tasks, ensuring organizational efficiency and high-level support. Utilizes excellent communication and organizational skills to coordinate complex schedules and projects. Track record of maintaining confidentiality and providing proactive problem-solving in dynamic environments.
Overview
5
5
years of professional experience
Work History
Brand Operations Manager
Joon by Joe Bae
Bellevue, WA
08.2025 - Current
- Oversee end-to-end brand operations for luxury wellness studio, managing marketing strategy, CRM systems, partnerships, and internal processes to support revenue growth and enhance premium brand positioning.
- Lead brand growth initiatives including membership programs, influencer collaborations, referral strategies, gift card promotions, and seasonal campaigns, driving customer acquisition and retention.
- Manage and optimize CRM and client lifecycle tools (email marketing, customer segmentation, retention flows, and promotional campaigns) to increase repeat visits and customer engagement.
- Develop influencer and partnership programs through outreach, guidelines, deliverables, and performance tracking, increasing brand visibility across social and local media channels.
- Coordinate local partnerships and brand placements (tourism boards, local publications, corporate events) to expand market presence.
Sales Operations & Office Manager
ALFA Framing
Bellevue, WA
11.2023 - 09.2024
- Developed and executed sales strategies that enhanced revenue and business growth.
- Identified and implemented process improvements that streamlined operations and enhanced overall efficiency.
- Built and nurtured strong client relationships to understand needs and deliver tailored solutions that increased client satisfaction.
- Collaborated with marketing and operations teams to align sales initiatives with business objectives.
- Coordinated office operations by organizing workflows, training team members, and overseeing administrative tasks to support team productivity.
- Coordinated office operations, including organizing workflows, training team members, and overseeing administrative tasks.
- Implemented and facilitated a CRM system to improve project and data tracking.
Office Administrator & Accounting
ALFA Framing
Bellevue, WA
08.2022 - 10.2023
- Managed office administration through scheduling, record-keeping, and internal documentation to ensure smooth operations.
- Oversaw daily office operations while providing administrative support to project managers, facilitating project progress.
- Managed office administration, including scheduling, record-keeping, and internal documentation.
- Oversaw daily office operations and provided administrative support to project managers.
- Collaborated with marketing and operations teams to align sales initiatives with business objectives, enhancing cross-departmental coordination.
- Collaborated with marketing and operations teams to align sales initiatives with business objectives.
- Handled communication with clients, suppliers, and subcontractors, serving as a key point of contact.
Front Desk Receptionist
Gorin Tennis Academy
Redmond, WA
07.2021 - 01.2022
- Supported coaches by managing appointment scheduling, maintaining client records, and processing financial transactions to streamline operations.
- Greeted clients to create a positive first impression and deliver exceptional customer service, enhancing client satisfaction.
- Set up accounts for new clients, leading them through the onboarding process.
- Managed office emails and phone inquiries, ensuring timely responses to client requests and improving overall communication.
Education
Bachelor of Arts - Psychology
University of Washington
Seattle, WASkills
- Project Coordination
- CRM & Database Management
- Operations Management
- Office administration
- Team collaboration
- Brand Strategy Development
- Documentation
- Time management
Timeline
Brand Operations Manager
Joon by Joe Bae
08.2025 - Current
Sales Operations & Office Manager
ALFA Framing
11.2023 - 09.2024
Office Administrator & Accounting
ALFA Framing
08.2022 - 10.2023
Front Desk Receptionist
Gorin Tennis Academy
07.2021 - 01.2022
Bachelor of Arts - Psychology
University of Washington